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Experience world-class service at SETOUCHI RETREAT by Onko Chishin

Offering a seasonal outdoor pool and views of the sea, SETOUCHI RETREAT by Onko Chishin Adults only is situated in Matsuyama in the Ehime Region, 11 km from Matsuyama. The hotel has a terrace and views of the mountains, and guests can enjoy a drink at the bar. Free private parking is available on site. A flat-screen TV, as well as an iPad are featured. Enjoy a cup of coffee from your terrace or balcony. Every room has a private bathroom. For your comfort, you will find bath robes and slippers. SETOUCHI RETREAT by Onko Chishin Adults only features free WiFi throughout the property. Sauna is available between 15:00-23:00, extra fees apply. Car hire is available at this hotel and the area is popular for golfing. Matsuyama Airport is 15 km from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Asian

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
2 double beds
Living room:
2 sofa beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.7
Cleanliness
9.7
Comfort
9.8
Value for money
8.0
Location
8.6
Free WiFi
10
High score for Matsuyama
Select topics to read reviews:

See what guests loved the most:

  • Kimber
    Australia Australia
    All the staff went out of their way to make us feel comfortable. The secluded location is great, overlooking the Islands of the Seto Inland Sea.
  • Dimitre
    United Kingdom United Kingdom
    The building designed by Ando is amazing. The views from the room is spectacular. Food was very delicious and of course service is top notch.
  • Florian
    Germany Germany
    Its a building from Tadao Ando, which means that the architecture is just breath taking! Also dinner was just fantastic.

Host Information

9.5
9.5
Host review score
Host review score

Opened on December 20th, 2015, SETOUCHI AONAGI was designed by the renowned architecture Mr. Tadao Ando. The hotel sits on top of the mountain overlooking the island chains of Seto Inland Sea. The hotel consist of 7, All Suites rooms, with each over 100 sq. meter (1100 sq. ft.) of spacious luxury, as we call it “Minimal Luxury.” Other amenities, such as private pool, hot spring Jacuzzi and sauna are usable at your leisure. Please do not forget to bring your swim wear as we do not want you to miss the chance to utilize this amenity.
If there are any further questions, please feel free to contact us as we have staffs who are able to speak English, Chinese and Japanese.
Languages spoken: English,Japanese

Property surroundings

Restaurants
1 restaurant on site

  • DINING
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of SETOUCHI RETREAT by Onko Chishin
Great facilities! Review score, 9.7

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Airport shuttle (free)
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
Outdoors
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Temporary art galleries
  • Water sport facilities on site
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Adult only
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Soundproofing
    • Carpeted
    • Lift
    • Airport shuttle
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit wheelchair accessible
    2 swimming pools
    Pool 1 - indoorAdditional charge
    • Open all year
    • Adult only
    • Heated pool
    • Pool/beach towels
    • Sun loungers or beach chairs
    Pool 2 - outdoorFree!
    • Seasonal
    • Adult only
    • Pool is on rooftop
    • Infinity pool
    • Pool with view
    • Shallow end
    • Pool/beach towels
    Wellness
    • Spa/wellness packages
    • Spa facilities
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Japanese

    House rules

    SETOUCHI RETREAT by Onko Chishin takes special requests - add in the next step!

    Check-in

    From 15:00 to 19:30

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:30 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    ¥8,800 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash SETOUCHI RETREAT by Onko Chishin accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 21:00 and 08:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Shuttle service (surcharge) from/to Matsuyama Airport, JR Matsuyama Station, Dogo Onsen Train Station, Matsuyama Sightseeing Port and Matsuyama Castle is available if requested at least 3 days prior to the check-in date.

    Pick-up/drop-off location details:

    - Matsuyama Airport: at the arrival gate in front of the stained-glass doors

    - JR Matsuyama Station: near the ticket wickets

    - Dogo Onsen Train Station: near the taxi stop

    - Matsuyama Sightseeing Port: In front of the police box

    - Matsuyama Castle: at the ropeway terminal

    Please contact the property directly if you wish to use this service.

    Guests who want to additionally include meals to their plan must inform the property at least 3 days before the day of arrival. Vegetarian meals can be also prepared if requested at least 3 days in advance.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform SETOUCHI RETREAT by Onko Chishin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 08:00:00.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about SETOUCHI RETREAT by Onko Chishin

    • Yes, there is a hot tub. You can find out more about this and the other facilities at SETOUCHI RETREAT by Onko Chishin on this page.

    • The prices at SETOUCHI RETREAT by Onko Chishin may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • SETOUCHI RETREAT by Onko Chishin has 1 restaurant:

      • DINING

    • Guests staying at SETOUCHI RETREAT by Onko Chishin can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Asian

    • Room options at SETOUCHI RETREAT by Onko Chishin include:

      • Suite

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • SETOUCHI RETREAT by Onko Chishin offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Golf course (within 3 km)
      • Spa facilities
      • Swimming Pool
      • Facial treatments
      • Water sport facilities on site
      • Spa/wellness packages
      • Temporary art galleries
      • Beauty Services
      • Body treatments

    • SETOUCHI RETREAT by Onko Chishin is 6.2 miles from the centre of Matsuyama. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at SETOUCHI RETREAT by Onko Chishin is from 15:00, and check-out is until 11:00.