It has 8 private onsen and the room I booked has an open Air bath. A short walk to the town centre through a short-cut path that the staff told us. Very comfortable spacious room. Best onsen hotel so far for me ! Plus the front desk staff are super friendly and helpful. He can speak both English and Mandarin which is very helpful to us who can’t speak Japanese.

Siow Singapore

Excellent experience with private onsen, spacious room, good service and hospitality

Tariq United Arab Emirates

Our room was amazing, both the room and hotel are very clean. The room was quiet, our private onsen and garden were beautiful we enjoyed them a lot. There is a cattle in the room with tea and also a coffee maker. The staff was amazing, really friendly, very attentive and helped with all our questions. They reserved restaurants for us and brought us with a car to the restaurants. They also helped with arranging transport for our luggage to the next hotel. There was also a dedicated English speaking staff member. The location of the hotel is also great, it's higher up in Arima, which makes it nice quiet.

Istvan Netherlands

We loved how nice and helpful the staff was. We loved the private onsens you could book. The dinner and breakfast were delicious and lovely.

Rebecca United States

The staff was exceptionally friendly and helpful. Don't forget to arrange a ride to the property, as it is a steep uphill walk from the train station. The latte machine in the Lobby made the BEST matcha latte, which paired very nicely with the available ice-cream treats after a hot onsen bath, or walk through the town. Within the room itself, there are many included amenities in the bathrooms for self-care and pampering. The mini-fridge is stocked with drinks, and snacks were provided as we arrived. We made sure to rent the private onsen baths twice, which were immaculate and comfortable. There are vending machines as you enter the onsen area with water, tea, and alcoholic drinks available. I'd highly recommend the Japanese style meal service, as it allows you to try a variety of Japanese dishes that aren't commonly found in many restaurants.

Jami United States

This is a luxury Onsen and worth every penny spent. The staff are incredibly friendly and helpful even by Japanese standards. The (8) Private Onsen's themselves are an absolute delight and I recommend maximising your available time to sample as many of them as you can, the outside ones especially. A special mention goes to their shuttle bus service which will take you right to the door of any restaurant in town (my advice is follow their recommended venues) and pick up you again as soon as you call.

Steve United Kingdom

Onsen and onsen rental system as well as shuttle service made this location shine.

Colin Canada

The service was unexpectedly good. Staffs were helpful. Western breakfast was incredible. Onsen is really good for soothing.

Katie Hong Kong

Fantastic services. Great facility. It's on the side of the mountain with a great view of the city. Both breakfast and Kaiseki dinner were phenomenal. The little details put into the service made the stay even more enjoyable. The cost was on the higher end, but I felt like it was worth it. I'd stay here again, if I go to Arima again.

Latenightteatime Japan

It’s understated but in a nice way. Staff are very helpful and welcoming. The private Onsen is so relaxing. It’s a luxury to have it all to yourself. We booked a Kaiseki dinner and it was amazing! A big thank you to the Executive chef Yoshihiro Ogasawara!

Julie Australia