The hotel offers a free shuttle at regular times between 08:00 and 21:00 (runs every 30 minutes), from JR Karuizawa Station’s South Exit. Reservation is not necessary.

Guests can leave their luggage at the Karuizawa Station Prince Hotel Guest Service Centre (located at the South Exit), and receive them at the front desk if they wish.

Admission is free for guests who wish to use Hotel East's Forest Hot Spring or West Momiji Hot Spring, however, a hot spring tax must be paid on site.

Please be informed that adult rates are applicable to children from ages 6 years and above. Children 5 years old and below can use existing beds for free.

If an adult guest has booked with a meal plan, children aged 3 years old and above will still be charged a fee for their meal. Please pay for the children's meal at the property restaurant.

Please note that the golf course, tennis courts and free bikes are not available during the winter months.

A tennis court can be used free of charge for the first 2 hours. Charges will apply after 2 hours.

The Price Hotel Golf Course (9 holes) can be used free of usage fees, however golf facilities taxes and insurance fees apply. For more information, please contact the property directly.

住宿可能不允许有纹身的客人进入公共浴池区或其他类似设施，以免纹身对其他客人造成影响。

客人如需用晚餐，必须在20:00:00之前办理入住。在规定时间后到店的客人无法享用晚餐，且相关费用不予退还。

经营许可证号：長野県佐久保健所指令26佐保第26-7号