Wakamatsuya is situated a 3-minute walk from the Zao Onsen Ski Resort and the Zao Bus Terminal. It houses 3 public hot spring baths, including one which can be privately used based on availability. Its Japanese-style rooms offer mountain views. Free WiFi access is available in public areas and in all guest rooms. The property is a 33-minute drive from Lina World and a 45-minute drive from the Yamagata Train Station. A free transfer is available from Zao Onsen Bus Terminal. Rooms feature satellite TV, along with tea making facilities and a fridge. They also offer a private bathroom with bath and shower facilities and a hairdryer. A breakfast set menu is available and is served in the dining room. Guests can also opt for a traditional multi-course Japanese dinner (kaiseki). Guests can sing their hearts out at a karaoke session open during summer or have fun skiing. There are also shops in the hotel, and massage services can be requested.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zao Onsen, this property has an excellent location score of 8.4

Free private parking available on-site

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
8.4
Free WiFi
10
High score for Zao Onsen
Select topics to read reviews:

See what guests loved the most:

  • Louise
    Australia Australia
    The hotel was lovely and staff were excellent. Great location and an easy walk to the ski field and village for dinner. I stayed in a traditional Japanese room and the view of the village was beautiful. The staff were always helpful and very...
  • Constance
    Singapore Singapore
    The ryokan provides transport pick up n drop off from the Zao Onsen bus terminal. All staff from driver, front desk to dining employees were very polite, obliging and provided very good customer service. Dinners n breakfasts were excellent and...
  • Quek
    Singapore Singapore
    Nice ryokan with good view and good service staffs

Property surroundings

Facilities of Wakamatsuya
Great facilities! Review score, 8.8

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Free WiFi
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
View
  • Mountain view
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski storage
Activities
  • Hiking
    Off-site
  • Skiing
  • Fishing
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safety deposit box
    General
    • Shuttle service
    • Vending machine (drinks)
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Car hire
    • Lift
    • Family rooms
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Full body massage
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    Bath/Hot spring
    • Open-air bath
    Languages spoken
    • Japanese

    House rules

    Wakamatsuya takes special requests - add in the next step!

    Check-in

    From 15:00 to 18:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Wakamatsuya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 07:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    To use the property's free shuttle from Zao Onsen Bus Terminal and Zao Onsen Ski Resort's Uwanodai and Yokokura slopes, please call upon arrival at the station/ski slopes. Contact details can be found on the booking confirmation.

    Please inform the property in advance if guests have any food allergies or dietary needs.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Wakamatsuya

    • Wakamatsuya is 200 yards from the centre of Zao Onsen. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Wakamatsuya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Wakamatsuya include:

      • Twin
      • Triple
      • Family
      • Suite

    • Yes, Wakamatsuya is popular with guests booking family stays.

    • Check-in at Wakamatsuya is from 15:00, and check-out is until 10:00.

    • Wakamatsuya offers the following activities / services (charges may apply):

      • Massage
      • Hiking
      • Skiing
      • Fishing
      • Public Bath
      • Hot spring bath
      • Full body massage
      • Open-air bath