chef人超好，总是默默地为大家提供最用心的服务，做的菜也非常好吃！店长Chris很喜欢摇滚，摇滚爱好者千万不要错过这家店，Beatles、oasis、Rolling Stones… 一面墙都是唱片。因为我们租了自行车需要去轻井泽站还车，箱子放在酒店没法取走。店长很好心，帮我们送到了地铁站。完美的旅行，家一样的温暖！

Xu 中国

这里让人最满意的是酒店的员工与负责人对每一个客人的热情招待。在这里居住，享受到的不仅是美丽而安静的风景，更是这里超出预期的居住体验。这里的员工与负责人都极其亲切，让来这里居住的住客有家或朋友的感觉。他们时常也会超出预期地为每个住客提供个性化服务。总体感觉非常不错，非常推荐。

Diwei 中国

我喜欢老板和每个员工，非常热情幽默，房间很大很整洁，山景也很不错，早餐晚餐都非常好吃，下次来旅游还会来。😉

Zhang 日本

Good food. Friendly host and guests.

Jeanette 荷兰

Great to sit in the lounge with the fire burning as the snow fell outside. Made feel at home and offered tea and cake on arrival. Staff are lovely and always willing to go a step above with assistance or information. Transport to the local train station included on leaving. I love my souvenir "Skippy" peanut butter. It was a wonderful stay.

Dorothy 澳大利亚

It was an amazing stay, which exceed our expectation. Judy and her team are really nice, communicative, try you to feel welcome and home. They have great stock of entertainment like books, dvd, records, board games etc. Outside is teracce with seats and grill....All hotel has a strong english touch. For our children it was like a paradise :) and gave them strong home feeling. We had no dinner, but we enjoyed a full english breakfast, which was great.

Martina 日本

Chris was an amazing host. Peaceful.and laid back without all the usual stickiness and formalities associated with Japan hotels. Yes I get that everything runs like clockwork and they follow timing to the tee, but when you're on holiday early check ins and late check outs are god send.

Khoo 马来西亚

Fantastic boutique hotel in Karuizawa. Free parking. Family room was so big - we loved the size, the decoration, the cleanliness. The family rooms have DVD players. There are also record players you can take to the room - this was a great experience for our kids, who had never seen records before. Just a short drive away is a bunch of lovely restaurants/shops and a fancy onsen. This hotel is obviously a labour of love.

Samantha 中国香港

The international staff were friendly, welcoming and enthusiastic. We particularly liked the genuine British atmosphere and the delicious home-made food items, including Yorkshire pudding, haggis and black pudding. Great bedroom and toilet interiors and mountain view! The garden is also pleasant and spacious.

Stuart 日本

An incredible experience. The entire British atmosphere including the meals make you feel like you are in a little England. The kindness and good humor of the entire team is contagious. I felt so good and relaxed. the rooms are super comfortable and clean, the shower has excellent pressure. The English breakfast is delicious and very well prepared, next time I will try dinner too. Thanks for the Wellies team, see you again.

Leonardo 日本