The Kinsen hotspring was fantastic. I had visited numerous hotspring places; the Kinsen hotspring quality in this hotel was the best. The semi-outdoor Kinsen hotspring bath inside the hotel room was fabulous. The hotel room was very comfortable, clean, spacious, and quiet. I greatly appreciated the check in time of 2pm and check out time of 12 noon. This allowed me to enjoy the hotel facilities without feeling rushed. The hotel location was great, less than 5 minutes walk to the town centre and the train station. Free shuttle bus service was available. The service provided by the hotel staff was excellent, warm, and personalised; certainly first class. The hotel was a perfect place to relax and rejuvenate our mind, body and soul. Overall, our experience was truly wonderful.

Suat-jin 新加坡

All the meals included (i.e. breakfasts and dinners) were beautifully presented and of top-notch quality. The hostess who served us every day was very courteous and friendly, made us feel very welcomed.

Ken 加拿大

I had a lovely stay at the hotel but all too short as just for one night. But so loved the seventh floor room and private Onsen. Seeing the hillside while relaxing in the tub was divine. Also both meals, Japanese style, were wonderful. Compliments to the chef. Our server was also wonderfully attentive and patient with us as our Japanese is very limited and was so grateful for her assistance in English. Would definitely stay there again. Thanks so Much. Doug

Douglas 美国

Breakfast and Dinner was traditional Japanese style, beautifully prepared and wonderful experience overall. The waitress was more than accommodating to all of our needs! Everyone on staff was super nice and respectful. The room was the most excellent room we've ever had traveling (we did get the best room available, with the two onsens -kinsen and ginsen in our room!) We had the best experience ever, we only left the room to go eat, wish we stayed another day!

Desimone 美国

Amazing stay, we will definitely be back. Was the highlight of our first trip to Japan.

Padilla-coley 美国

住宿地點離車站跟溫泉街很近，正門離車站近，後門直通溫泉街。 服務非常好，給人滿滿的日式款待。 房間很大很舒服。 大澡堂有金湯，露天溫泉也是金湯， 想要泡銀湯也可以去貸切風呂。 吃飯是去二樓個室的餐廳，也很舒適。

Yiju中国台湾

Очень красивый интерьер отеля. Комфортный номер и внимательный персонал. В купальне есть все необходимые мелочи вплоть до резинок для волос. Купальни и душевые чистые и приятные.

Elmira 俄罗斯

スタッフの礼儀正しさと館内の清潔感、料理は最高

Machiko 日本

食事が美味しかった。選択メニューが複数あった。チェックアウトが12時だった。部屋の飲み物が無料だった。１階の飲み物も無料だった。

Sayuri 日本

夕食も美味しかった。 大浴場、貸切露天風呂もすいていて良かった。 アメニティが充実している。

Yumi 日本