Located in a tropical garden on the South Coast of Diani Beach, this resort features a spa and sauna facilities. Each room offers a satellite TV. Guests can enjoy 4 restaurants and 4 bars on site. All air-conditioned rooms include a balcony with garden views, a small refrigerator and an electric kettle at Neptune Paradise Beach Resort & Spa Mombasa. An en suite bathroom equipped with a hairdryer is also provided. A fresh water pool is offered at Mombasa Neptune Paradise Beach Resort & Spa. Billiards and 2 tennis courts are shared with the resort. 5senses Sea Spa offers massages, 2 hot tubs and a sauna. Peponi serves breakfast, lunch and dinner and the poolside Olive Kitchen serves snacks during lunchtime and an à la carte menu in the evening at Mombasa Neptune Paradise Beach Resort & Spa. The Deck Restaurant overlooks the Indian Ocean and the poolside Jungle Restaurant serves sandwiches during the day and table d'hôte menu in the evenings. Also featured are 2 pool bars, a main bar and a boat bar. Mombasa is 1 hours’ drive from Neptune Paradise Beach Resort & Spa. Moi International Airport is 54 kilometres from the resort.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available on-site

Activities:

Tennis court

Fishing

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
7.2
Facilities
7.2
Cleanliness
7.5
Comfort
5.6
Value for money
4.7
Location
8.6
Low score for Galu
Select topics to read reviews:

Property surroundings

Restaurants
2 restaurants on site

  • Peponi
    • Open for
      Breakfast • Lunch • Dinner
  • Olive Kitchen
    • Cuisine
      Italian
    • Open for
      Dinner

Resort facilities of Neptune Paradise Beach Resort & Spa - All Inclusive

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Beachfront
  • 2 restaurants
  • Free parking
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Fold-up bed
Activities
  • Aerobics
  • Archery
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Canoeing
    Additional charge
  • Darts
  • Windsurfing
    Additional charge
  • Table tennis
  • Billiards
  • Children's playground
  • Fishing
    Additional charge
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Kids' outdoor play equipment
    • Board games/puzzles
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
      Additional charge
    General
    • Shared lounge/TV area
    • Air conditioning
    • Mosquito net
    • Tile/marble floor
    • Family rooms
    • Barber/beauty shop
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    Wellness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Beauty Services
    • Sun umbrellas
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Sauna
      Additional charge
    Languages spoken
    • English

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Neptune Paradise Beach Resort & Spa - All Inclusive takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Extra bed upon request
    Free
    Cot upon request
    Free
    4 - 6 years
    Extra bed upon request
    Free

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Neptune Paradise Beach Resort & Spa - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    FAQs about Neptune Paradise Beach Resort & Spa - All Inclusive

    • Neptune Paradise Beach Resort & Spa - All Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Children's playground
      • Billiards
      • Snorkelling
      • Diving
      • Table tennis
      • Fishing
      • Tennis court
      • Canoeing
      • Darts
      • Windsurfing
      • Evening entertainment
      • Kids' club
      • Beachfront
      • Spa lounge/relaxation area
      • Live music/performance
      • Spa facilities
      • Water sport facilities on site
      • Entertainment staff
      • Archery
      • Beauty Services
      • Themed dinner nights
      • Spa/wellness packages
      • Beach
      • Private beach area
      • Live sport events (broadcast)
      • Swimming Pool
      • Aerobics

    • The prices at Neptune Paradise Beach Resort & Spa - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Neptune Paradise Beach Resort & Spa - All Inclusive is popular with guests booking family stays.

    • Neptune Paradise Beach Resort & Spa - All Inclusive is 0.7 miles from the centre of Galu. All distances are measured in straight lines. Actual travel distances may vary.

    • Neptune Paradise Beach Resort & Spa - All Inclusive has 2 restaurants:

      • Olive Kitchen
      • Peponi

    • Check-in at Neptune Paradise Beach Resort & Spa - All Inclusive is from 14:00, and check-out is until 12:00.

    • Room options at Neptune Paradise Beach Resort & Spa - All Inclusive include:

      • Twin/Double
      • Double

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Neptune Paradise Beach Resort & Spa - All Inclusive on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.