• Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
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Featuring free WiFi, Best Western Plus Astana Hotel offers accommodation in the central area of Astana on the lively Dostyk Avenue. Guests are offered a wide selection of meals at the on-site restaurant. Every room at Best Western Plus Astana Hotel is air conditioned and fitted with a flat-screen TV as well as a minibar, a safe and tea/coffee facilities. Some rooms feature a seating area to relax in after a busy day. Each room is fitted with a private bathroom equipped with a bath or shower. For your comfort, you will find bathrobes, slippers and free toiletries. There is a 24-hour front desk, concierge service, and shops at the the Best Western Plus Astana Hotel. Bayterek Monument and Nurzhol Boulevard are within walking distance from the hotel. The nearest airport is Astana International Airport, 14 km from Best Western Plus Astana Hotel.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

Situated in the best rated area in Astana, this hotel has an excellent location score of 9.4

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.4
Comfort
8.5
Value for money
8.2
Location
9.4
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Dzellat
    France France
    The property is extremely central next to the presidential palace. It is perfect for visiting the city.
  • Petr
    Czech Republic Czech Republic
    Amaizing hotel, nice location, nice bed, everything was perfect.
  • Hongwei
    China China
    Very close to the downtown area, convenient for going to restaurants and shopping centers. A very good hotel with clean room and wide diversified choices of breakfast.

Hotel surroundings

Restaurants
1 restaurant on site

  • Emerald
    • Cuisine
      European
    • Ambiance
      Traditional
    • Dietary options
      Halal

Facilities of Best Western Plus Astana Hotel
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Terrace
Activities
  • Billiards
    Additional charge
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Russian

House rules

Best Western Plus Astana Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
KZT 8,500 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
KZT 8,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Diners Club American Express Cash is not accepted Best Western Plus Astana Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Best Western Plus Astana Hotel

  • Guests staying at Best Western Plus Astana Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Best Western Plus Astana Hotel has 1 restaurant:

    • Emerald

  • Room options at Best Western Plus Astana Hotel include:

    • Twin/Double
    • Suite
    • Double
    • Apartment

  • Best Western Plus Astana Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Billiards
    • Neck massage
    • Full body massage
    • Back massage
    • Head massage
    • Fitness
    • Foot massage
    • Hand massage

  • Best Western Plus Astana Hotel is 2.8 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Best Western Plus Astana Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Best Western Plus Astana Hotel is from 14:00, and check-out is until 12:00.