Swissôtel Wellness Resort Alatau Almaty
Tausamaly 50A, A32BOF2 Almaty, Kazakhstan – Excellent location - show map
I really liked my stay in the hotel. Everything was good but the exceptional part was the constant support of the front desk. I would like to thank Zarina, Kamilya, Tair and Anel for all the kindness and professionality shown towards me.
Italy
- Mountain view
- Garden
- Swimming Pool
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
Get the celebrity treatment with world-class service at Swissôtel Wellness Resort Alatau Almaty
Situated in Almaty, 20 km from Medeo, Swissôtel Wellness Resort Alatau Almaty features accommodation with a restaurant, free private parking, a fitness centre and a bar. This 5-star hotel offers room service and a shared lounge. The hotel has an indoor pool, hammam and a 24-hour front desk. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Swissôtel Wellness Resort Alatau Almaty rooms are fitted with bed linen and towels. The accommodation offers a continental or buffet breakfast. Guests can relax in the wellness area, including a sauna, and a hot tub, or in the garden. Guests can make use of the business centre or relax in the snack bar. First President of Kazakhstan Park is 6 km from Swissôtel Wellness Resort Alatau Almaty, while Dolphin Entertainment Centre is 8 km from the property. The nearest airport is Almaty International Airport, 23 km from the hotel.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Family rooms
- Spa and wellness centre
- Free parking
- Fitness centre
- Non-smoking rooms
- 24-hour front desk
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
Ludovico
Italy“I really liked my stay in the hotel. Everything was good but the exceptional part was the constant support of the front desk. I would like to thank Zarina, Kamilya, Tair and Anel for all the kindness and professionality shown towards me.”
Anastasia
Russia“Nice hotel, situated in green area of the city. Air is much better than in city center, however you need 25-50 mins depending on traffic to reach city center. Breakfast was good.”- Lee
United Kingdom“Very friendly staff with good English on the front desk. They were very accommodating and provided us some flower vases for my wife’s flowers when we arrived. Even though it was the off season all the facilities were available and the hotel was...”
Hotel surroundings
Restaurants3 restaurants on site
- The Quarter
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
- AmbianceTraditional
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- Moxie bar
- CuisineInternational
- Open forLunch • Dinner • High tea • Cocktail hour
- AmbianceModern • Romantic
- Dietary optionsHalal • Vegetarian • Vegan • Gluten-free • Dairy-free
- Café Swiss
- CuisineInternational
- Open forHigh tea • Cocktail hour
- AmbianceFamily friendly • Traditional • Modern
- Dietary optionsHalal • Vegetarian • Vegan • Gluten-free • Dairy-free
Facilities of Swissôtel Wellness Resort Alatau AlmatyGreat facilities! Review score, 9.2
- 2 swimming pools
- Free WiFi
- Family rooms
- Spa and wellness centre
- Free parking
- Fitness centre
- Non-smoking rooms
- 24-hour front desk
- Bar
- Toilet paper
- Towels
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Picnic area
- Outdoor furniture
- Terrace
- Garden
- Tumble dryer
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- AerobicsAdditional charge
- Tennis equipmentAdditional charge
- Kids' club
- Water sport facilities on siteAdditional charge
- Golf course (within 3 km)Additional charge
- Tennis court
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Accessible parking
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
- Strollers
- Indoor play area
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Carbon monoxide detector
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Soundproof rooms
- Lift
- Fan
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Auditory guidance
- Visual aids: Tactile signs
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Open all year
- All ages welcome
- Pool/beach towels
- Pool bar
- Seasonal
- All ages welcome
- Pool/beach towels
- Pool bar
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- Fitness centre
- Sauna
- English
- Russian
- Turkish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of KZT 30000 is required on arrival. That's about GBP 54. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash
Swissôtel Wellness Resort Alatau Almaty accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of KZT 30,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about Swissôtel Wellness Resort Alatau Almaty
-
Room options at Swissôtel Wellness Resort Alatau Almaty include:
- Double
- Triple
- Suite
-
Check-in at Swissôtel Wellness Resort Alatau Almaty is from 15:00, and check-out is until 12:00.
-
Swissôtel Wellness Resort Alatau Almaty is 7.5 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
Yes, Swissôtel Wellness Resort Alatau Almaty is popular with guests booking family stays.
-
Swissôtel Wellness Resort Alatau Almaty offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hammam
- Tennis court
- Golf course (within 3 km)
- Kids' club
- Aerobics
- Personal trainer
- Tennis equipment
- Fitness/spa locker rooms
- Swimming Pool
- Water sport facilities on site
- Beauty Services
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Fitness
- Yoga classes
- Fitness classes
-
Yes, there is a hot tub. You can find out more about this and the other facilities at Swissôtel Wellness Resort Alatau Almaty on this page.
-
Swissôtel Wellness Resort Alatau Almaty has 3 restaurants:
- Café Swiss
- The Quarter
- Moxie bar
-
The prices at Swissôtel Wellness Resort Alatau Almaty may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
