Set in Almaty and with Shymbulak reachable within 700 metres, Tenir Eco Hotel, Shymbulak Mountain Resort offers concierge services, allergy-free rooms, a restaurant, free WiFi and ski-to-door access. 21 km from Kok Tobe Mountain and 22 km from Central State Museum of the Republic of Kazakhstan, the hotel features a ski pass sales point. The hotel provides a sauna and room service. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Tenir Eco Hotel, Shymbulak Mountain Resort all rooms include bed linen and towels. The area is popular for skiing, and bike hire is available at the accommodation. Republic Palace is 22 km from Tenir Eco Hotel, Shymbulak Mountain Resort, while Kazakhstan Independence Monument is 23 km from the property. The nearest airport is Almaty International, 40 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

FREE parking!

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.2
Location
9.6
Free WiFi
10
High score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Shaikh
    United Arab Emirates United Arab Emirates
    One of the best experiences of my life an exceptional hospitality and hotel Mr.Orken really helped n all the ways even othwr staff were good.
  • Erin
    Australia Australia
    The staff were exceptional, so incredibly kind and helpful - they made the stay! The cabin was warm and so comfortable, breakfast was amazing and those views!
  • Minhal
    United Arab Emirates United Arab Emirates
    Breakfast was at the coffee shop at the ski resort - i wasnt happy with their overall service.

Hotel surroundings

Restaurants
2 restaurants on site

  • La Skala, станция Комби 1
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • Sneg, станция Комби 1
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian

Facilities of Tenir Eco Hotel, Shymbulak Mountain Resort
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Room service
  • 2 restaurants
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Skiing
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Tour desk
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Packed lunches
  • Carpeted
  • Fan
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit located on ground floor
Wellness
  • Yoga classes
  • Sauna
Languages spoken
  • English
  • Russian

House rules

Tenir Eco Hotel, Shymbulak Mountain Resort takes special requests - add in the next step!

Check-in

From 15:30 to 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:30 to 11:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Curfew

Entry to the property will be closed between the hours of 23:30 and 07:00

Refundable damage deposit

A damage deposit of KZT 50000 is required on arrival. That's about GBP 90. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children older than 6 years are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6 - 14 years
Extra bed upon request
KZT 30,000 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

No age restriction for check-in. (Only children 6 and older are allowed)

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Tenir Eco Hotel, Shymbulak Mountain Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that cable car ride tickets are not included. Guests can purchase tickets for cable car to get to the hotel for the amount of 3000 tenge (~ 7 USD) per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tenir Eco Hotel, Shymbulak Mountain Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of KZT 50,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Tenir Eco Hotel, Shymbulak Mountain Resort

  • Tenir Eco Hotel, Shymbulak Mountain Resort has 2 restaurants:

    • Sneg, станция Комби 1
    • La Skala, станция Комби 1

  • The prices at Tenir Eco Hotel, Shymbulak Mountain Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Tenir Eco Hotel, Shymbulak Mountain Resort is 12.4 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Tenir Eco Hotel, Shymbulak Mountain Resort include:

    • Double

  • Check-in at Tenir Eco Hotel, Shymbulak Mountain Resort is from 15:30, and check-out is until 11:30.

  • Tenir Eco Hotel, Shymbulak Mountain Resort offers the following activities / services (charges may apply):

    • Sauna
    • Hiking
    • Skiing
    • Bike tours
    • Yoga classes
    • Movie nights
    • Themed dinner nights
    • Horse riding
    • Bicycle rental
    • Walking tours
    • Tour or class about local culture
    • Live music/performance