Please note:

• Please note that smoking is prohibited in the rooms.

• Please note that alcohol and or pork based products are not served at the hotel.

• Please note that alcohol is not allowed to be consumed in the public areas.

• Please note that the hotel does not provide a separate accommodation for drivers.

• Check-In before 6:00 AM will incur a full room charge

• Check-In between 6:00 AM -8:00 AM will incur a charge of USD $40 nett per room

• Check-In between 10:00 AM – 1:00 PM will be free of charge upon availability

• Late Check-out will incur additional charges and will be subject to availability

• Please note that the property requires 50% of the booking amount if the same reservation ID is used for 6 or more rooms.

Please note that the room will be available for check-in at 2:00 pm, but should the guest require an early check-in or late check-out, please kindly check with the reception as this is subject to availability and at an additional cost.

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

If guests are making payment using another card holder's credit card, kindly provide the following to the property prior to your arrival:

• Authorization letter with card holder's signature

• Copy of the card holder's card (front and back of card with card holder's signature)

• Copy of the card holder’s passport or driver’s license

Please note that the property may contact the cardholder for verification purposes.

Please note that the requested bed type will be allocated on the day of arrival and upon availability.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Mandarina Colombo您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。