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Located in the center of Xalapa, Mexico, this hotel is 20 minutes from the Xalapa Science Museum and 15 minutes from the Xalapa Botanical Garden. Rooms include free Wi-Fi. The accommodations at Hotel Cara Luna feature cable TV and a ceiling fan. A work desk and ironing facilities are provided. Hotel Clara Luna also features a business center, car rental, and art exhibit. The Xalapa Museum of Anthropology is 5 minutes from Hotel Clara Luna. The Xalapa Sculpture Museum is 10 minutes from the hotel. El Lencero Airport is 18 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Q Project
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.5)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
9.1
Location
9.5
Free WiFi
8.4
High score for Xalapa
Select topics to read reviews:

See what guests loved the most:

  • 🥓
    Angola Angola
    Its totally worth the stay. Elegant and the art work is awesome!
  • Adriyana
    Bulgaria Bulgaria
    The room was really big and we had jacuzzi. The bathroom was pretty big and really liked the smell of toiletries. Most of the staff was very friendly and super nice. They gave us a small bottle of water per each person. In general was pretty...
  • Gabriela
    Czech Republic Czech Republic
    really great hotel, close to everything, order breakfast it is delicious. Definitely recommend.

Hotel surroundings

Facilities of Hotel Clara Luna
Great facilities! Review score, 8.7

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Activities
  • Walking tours
    Additional charge
  • Temporary art galleries
Media & Technology
  • Flat-screen TV
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Tour desk
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Trouser press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • 24-hour security
    General
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Non-smoking throughout
    • Mosquito net
    • Heating
    • Car hire
    • Carpeted
    • Soundproof rooms
    • Lift
    • Fan
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Languages spoken
    • English
    • Spanish

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Clara Luna takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 12:00 to 12:30

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MXN 1 is required on arrival. That's about GBP 0. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Hotel Clara Luna accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Clara Luna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    A damage deposit of MXN 1 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Hotel Clara Luna

    • Check-in at Hotel Clara Luna is from 15:00, and check-out is until 12:30.

    • Hotel Clara Luna is 500 yards from the centre of Xalapa. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Clara Luna include:

      • Double
      • Suite

    • Hotel Clara Luna offers the following activities / services (charges may apply):

      • Temporary art galleries
      • Walking tours

    • The prices at Hotel Clara Luna may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Hotel Clara Luna is popular with guests booking family stays.