Copal Tulum Hotel
Aldea Zama Ixchel , Zama, 77760 Tulum, Mexico – Good location - show map
This hotel was the highlight of our two week trip to Mexico. Our room was huge, with a spacious kitchen and balcony overlooking the pool. I couldn’t believe the size of it, for what we paid. Great value for money! The fragrance that they filter through the fans was beautiful! The pool area was so relaxing, with an added bonus of a rooftop pool. The staff were so friendly and there was a good choice of food/drinks on the breakfast/lunch menu. A few reviews have mentioned the location as being remote, but I don’t understand this as it’s a ten minute walk into Tulúm central town with loads of bars and restaurants. We felt safe walking this. The beach taxis are expensive - about £30 one way - but that’s not the hotel’s fault!
United Kingdom
- Apartments
- Kitchen
- Swimming Pool
- Free WiFi
- Terrace
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- Daily housekeeping
Experience world-class service at Copal Tulum Hotel
Boasting a rooftop pool, open-air bath and views of quiet street, Copal Tulum Hotel is situated in Tulum, 4.7 km from Tulum Archeological Site. This 5-star aparthotel offers a lift and luggage storage space. There is a sun terrace and guests can make use of free WiFi and free private parking. The aparthotel will provide guests with air-conditioned units offering a desk, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a walk-in shower. There is also a well-fitted kitchen in some of the units equipped with an oven, a microwave, and a toaster. At the aparthotel, each unit is fitted with bed linen and towels. An à la carte, continental or vegetarian breakfast can be enjoyed at the property. Yoga classes and fitness classes are arranged at the fitness room in house. The area is popular for pub crawls, and bike hire and car hire are available at the aparthotel. Tulum Bus station is 1.9 km from Copal Tulum Hotel, while Bus station Tulum Ruins is 3.9 km from the property. The nearest airport is Tulum International, 39 km from the accommodation, and the property offers a paid airport shuttle service.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Fitness centre
- Air conditioning
- Daily housekeeping
Availability
Select dates to see this property's availability and prices
Property practices
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See what guests loved the most:
- Sarah
United Kingdom“This hotel was the highlight of our two week trip to Mexico. Our room was huge, with a spacious kitchen and balcony overlooking the pool. I couldn’t believe the size of it, for what we paid. Great value for money! The fragrance that they filter...” 
Anna United Kingdom“Beautiful, peaceful hotel with a lovely pool and great restaurants. The staff are extremely friendly and helpful. The whole place is decorated beautifully. You can rent bikes from the hotel too. Bed was huge and really comfortable. The cleaning...”
Manjinder United Kingdom“Brilliant and very friendly and professional staff, great comfortable hotel with great amenities and style. Food on site was fantastic - bistro and Kokoro. Nice toiletries.”
Managed by Rumba Rentals
Company information
Property information
Neighbourhood information
Languages spoken
English,SpanishProperty surroundings
Facilities of Copal Tulum HotelGreat facilities! Review score, 8.6
- 2 swimming pools
- Free WiFi
- Free parking
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Fitness centre
- Air conditioning
- Daily housekeeping
- Street parking
- Cleaning products
- Refrigerator
- Linen
- Wardrobe or closet
- Toilet paper
- Towels
- Additional toilet
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Shower
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Laptop safe
- Satellite channels
- TV
- Socket near the bed
- Clothes rack
- Tile/marble floor
- Private entrance
- Heating
- Fan
- Outdoor furniture
- Sun terrace
- Patio
- Open all year
- All ages welcome
- Pool is on rooftop
- Infinity pool
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
- Open all year
- All ages welcome
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body scrub
- Body treatments
- Manicure
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Open-air bath
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Wine/champagneAdditional charge
- Grocery deliveriesAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Pub crawls
- SnorkellingAdditional chargeOff-site
- DivingAdditional chargeOff-site
- Semi-detached
- Detached
- Bicycle rentalAdditional charge
- Shuttle serviceAdditional charge
- Car hire
- Airport shuttleAdditional charge
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Air conditioning
- Lift
- Family rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- Safety deposit box
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of MXN 4000 is required on arrival. That's about GBP 187. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cash is not accepted
Copal Tulum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 00:00 and 06:00.
Pets
Pets are not allowed.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Copal Tulum Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 00:00:00 and 06:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of MXN 4,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Copal Tulum Hotel
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Copal Tulum Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Massage
- Snorkelling
- Diving
- Open-air bath
- Walking tours
- Beauty Services
- Swimming Pool
- Bicycle rental
- Pub crawls
- Facial treatments
- Bike tours
- Manicure
- Body treatments
- Body scrub
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Fitness
- Yoga classes
- Fitness classes
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Yes, there is a private pool. You can find out more about this and the other facilities at Copal Tulum Hotel on this page.
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Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Copal Tulum Hotel on this page.
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The prices at Copal Tulum Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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You can choose from a number of accommodation options at Copal Tulum Hotel (subject to availability). These have:
- 1 bedroom
- 2 bedrooms
- 3 bedrooms
For more detailed information, please check the accommodation option(s) breakdown on this page.
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Guests staying at Copal Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- À la carte
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Copal Tulum Hotel is 1,000 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Copal Tulum Hotel is from 15:00, and check-out is until 12:00.
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The nearest beach is just 0.7 miles from Copal Tulum Hotel. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Copal Tulum Hotel on this page.
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You can choose from a number of accommodation options at Copal Tulum Hotel (subject to availability). These can accommodate:
- 4 guests
- 6 guests
- 7 guests
- 8 guests
For more detailed information, please check the accommodation option(s) breakdown on this page.
