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Get the celebrity treatment with world-class service at Emporio Veracruz

This Veracruz hotel overlooks the historic Fort of San Juan de Ulúa. The hotel offers 3 swimming pools, a spa, 3 restaurants and 24-hour room service. Emporio Veracruz features a 32-inch flat-screen TV and iPod docking station in every guest room. A minibar and coffee maker are also provided in each room. Some rooms also offer a balcony with ocean views. Recreational facilities at the Veracruz Emporio include a gym, sauna and hot tub (reservation is mandatory). Guests can also use the business center. Medical and babysitting services are also available. Restaurante Condimento at the Emporio serves Mexican and international cuisine. La Cevichería is a casual restaurant located in the pool area.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Emporio Hotels
Hotel chain/brand

Property highlights

Situated in the best rated area in Veracruz, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.9
Value for money
8.3
Location
9.4
High score for Veracruz
Select topics to read reviews:

See what guests loved the most:

  • Angelica
    Australia Australia
    Indoor pool, staff absolutely lovely going above and beyond, bar service
  • B
    Brenda
    United States United States
    Hotel location is perfect to enjoy walking to different points at night with the family, and enjoy all the vendors outdoor of the hotel with close proximity to main center zocalo.
  • Jeb-on-tour
    Belgium Belgium
    Very good hotel. Helpful staff. Big room. Comfortable. Good bed. Great views from the 6th floor. Good WiFi. Great location on the malecón.

Hotel surroundings

Restaurants
2 restaurants on site

  • Condimento
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Traditional
  • La Cevicheria
    • Cuisine
      Seafood
    • Open for
      Lunch
    • Ambiance
      Family friendly • Traditional

Facilities of Emporio Veracruz
Great facilities! Review score, 8.4

Most popular facilities
  • 2 swimming pools
  • Free parking
  • 2 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Facilities for disabled guests
  • Bar
Bathroom
  • Private bathroom
Outdoors
  • Outdoor furniture
  • Sun terrace
Activities
  • Live sport events (broadcast)
    Off-site
  • Children's playground
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Public Bath
  • Open-air bath
  • Hot spring bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Emporio Veracruz takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Emporio Veracruz accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Emporio Veracruz

  • Emporio Veracruz is 550 yards from the centre of Veracruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Emporio Veracruz on this page.

  • Emporio Veracruz has 2 restaurants:

    • Condimento
    • La Cevicheria

  • Check-in at Emporio Veracruz is from 15:00, and check-out is until 13:00.

  • Room options at Emporio Veracruz include:

    • Double
    • Suite

  • Yes, Emporio Veracruz is popular with guests booking family stays.

  • Emporio Veracruz offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Open-air bath
    • Hot spring bath
    • Spa lounge/relaxation area
    • Public Bath
    • Spa facilities
    • Live sport events (broadcast)
    • Fitness
    • Swimming Pool
    • Spa/wellness packages

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Emporio Veracruz may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.