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Experience world-class service at Bertam Resort,Penang

Set in Kepala Batas, 21 km from Sunway Carnival Mall, Bertam Resort, Penang offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a shared lounge, the 5-star resort has air-conditioned rooms with free WiFi, each with a private bathroom. The resort has a sauna, terrace and children's playground, and guests can dine in the restaurant. The rooms come with a desk and a TV, and some units at the resort have a balcony. A buffet, continental or American breakfast is available every morning at the property. Guests at Bertam Resort, Penang will be able to enjoy activities in and around Kepala Batas, like cycling. Guests can enjoy playing billiards, or take advantage of the business centre. Speaking Arabic, Mandarin, German and English at the 24-hour front desk, staff are willing to help at any time of the day. Penang Bridge is 30 km from the accommodation, while Queensbay Mall is 38 km from the property. The nearest airport is Penang International Airport, 41 km from Bertam Resort, Penang.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Vegetarian, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.8
Free WiFi
8.3
High score for Kepala Batas
Select topics to read reviews:

See what guests loved the most:

  • Haziqah
    Malaysia Malaysia
    The fact that it’s located in the middle of the city but feels secluded is amazing. The design and infrastructure of this resort is excellent, making it instagrammable for us haha. The pool is amazing, breakfast is good and we enjoy the tub in the...
  • Annice
    Malaysia Malaysia
    Nice design of the hotel, staff are friendly and helpful. Breakfast is okay
  • Hafiz
    Malaysia Malaysia
    the views and design very nice. love all the port for picture

Property surroundings

Restaurants
1 restaurant on site

  • Essaouira
    • Cuisine
      Malaysian • Mediterranean
    • Open for
      Breakfast • Brunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Resort facilities of Bertam Resort,Penang
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • Family rooms
  • Fitness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Aerobics
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Water park
    Additional charge
  • Kids' club
  • Cycling
  • Karaoke
  • Billiards
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Kids' outdoor play equipment
    • Indoor play area
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Heating
    • Packed lunches
    • Soundproof rooms
    • Lift
    • Family rooms
    • Barber/beauty shop
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool with view
    • Salt-water pool
    • Swimming pool toys
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Fence around pool
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Make up services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Water slide
    • Public Bath
    • Open-air bath
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • Arabic
    • Mandarin
    • German
    • English
    • Hindi
    • Indonesian
    • Malay
    • Tamil
    • Filipino
    • Chinese

    House rules

    Bertam Resort,Penang takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about GBP 33. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Bertam Resort,Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Bertam Resort,Penang

    • Yes, Bertam Resort,Penang is popular with guests booking family stays.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Bertam Resort,Penang is 2.1 miles from the centre of Kepala Batas. All distances are measured in straight lines. Actual travel distances may vary.

    • Bertam Resort,Penang offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Cycling
      • Children's playground
      • Billiards
      • Games room
      • Karaoke
      • Golf course (within 3 km)
      • Water park
      • Kids' club
      • Open-air bath
      • Tour or class about local culture
      • Swimming Pool
      • Personal trainer
      • Beauty Services
      • Bike tours
      • Aerobics
      • Fitness/spa locker rooms
      • Facial treatments
      • Cooking class
      • Public Bath
      • Walking tours
      • Make up services
      • Themed dinner nights
      • Manicure
      • Pedicure
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Foot bath
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Fitness
      • Yoga classes
      • Fitness classes

    • Bertam Resort,Penang has 1 restaurant:

      • Essaouira

    • The prices at Bertam Resort,Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Bertam Resort,Penang on this page.

    • Room options at Bertam Resort,Penang include:

      • Twin
      • Double
      • Suite

    • Check-in at Bertam Resort,Penang is from 15:00, and check-out is until 12:00.

    • Guests staying at Bertam Resort,Penang can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Halal
      • Gluten-free
      • Asian
      • American
      • Buffet
      • Breakfast to go