Hotel Grand Crystal is a 25-minute drive from shopping options at Duty Free Complex at Bukit Kayu Hitam and Danok Town. It features an outdoor pool and a coffee house. Rooms at Grand Crystal Hotel are equipped with air conditioning and satellite TV. Private bathrooms come with a bathtub and hairdryer. A mini fridge and coffee/tea maker are also provided. A variety of Malaysian delicacies and continental dishes are served at the hotel’s Putra Coffee House. Alternatively, room service is provided. Guests who drive can enjoy free parking at Grand Crystal. Aside from a 24-hour front desk, the hotel also provides laundry services.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 large double bed
1 single bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.0
Cleanliness
7.3
Comfort
7.3
Value for money
7.5
Location
7.8
Free WiFi
6.4
Low score for Alor Setar
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Hotel surroundings

Restaurants
1 restaurant on site

  • Putra Cafe
    • Ambiance
      Family friendly

Facilities of Hotel Grand Crystal

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Breakfast
Food & Drink
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Dry cleaning
    • Laundry
    • 24-hour front desk
    • Meeting/banquet facilities
    • Room service
    Safety & security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
      Languages spoken
      • English
      • Indonesian
      • Malay

      House rules

      Hotel Grand Crystal takes special requests - add in the next step!

      Check-in

      From 14:00 to 18:00

      Check-out

      From 02:30 to 10:30

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

      Children and beds

      Child policies

      Children of any age are welcome.

      Children 3 years and above will be charged as adults at this property.

      To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

      Cot and extra bed policies

      0 - 2 years
      Extra bed upon request
      MYR 50 per child, per night
      Cot upon request
      Free
      3+ years
      Extra bed upon request
      MYR 50 per person, per night

      Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

      The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

      All cots and extra beds are subject to availability.

      No age restriction

      There is no age requirement for check-in

      Pets

      Pets are not allowed.

      Mastercard Visa JCB Diners Club American Express Cash Hotel Grand Crystal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

      The fine print
      Need-to-know information for guests at this property

      From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

      Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

      In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

      Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

      FAQs about Hotel Grand Crystal

      • Check-in at Hotel Grand Crystal is from 14:00, and check-out is until 10:30.

      • Hotel Grand Crystal has 1 restaurant:

        • Putra Cafe

      • Yes, Hotel Grand Crystal is popular with guests booking family stays.

      • Room options at Hotel Grand Crystal include:

        • Twin/Double
        • Suite
        • Twin
        • Double
        • Triple

      • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

      • The prices at Hotel Grand Crystal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Hotel Grand Crystal is 750 yards from the centre of Alor Setar. All distances are measured in straight lines. Actual travel distances may vary.

      • Hotel Grand Crystal offers the following activities / services (charges may apply):

        • Swimming Pool