Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 750 metres to Atkinson Clock Tower, while Gaya Street Sunday Market is 950 metres away. Kota Kinabalu Waterfront and Oceanus Waterfront Mall are 1 km from Hotel Shangri-la Kota Kinabalu. Sabah Museum is 2.9 km from the property. Kota Kinabalu International Airport is 7.5 km away. Offering a seating area, the modern rooms come with a flat-screen TV and 24-hour room service. They are equipped with a private bathroom and bathtub. Coffee/tea making facilities and a mini fridge are included. Tivoli Café & Bar serves Asian and Western fusion dishes. Open daily until late, Bar Lounge offers refreshing drinks. The 24-hour front desk provides luggage storage, use of the business centre and laundry services. Free parking is available on site.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Halal, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.2
Cleanliness
8.7
Comfort
8.6
Value for money
8.6
Location
8.6
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Vashti
    Australia Australia
    Clean rooms Friendly and helpful staff The hotel stored our bags for us before we checked in as we arrived early morning and after checkout as our flight was late in the evening. Good breakfast selection Great location
  • Muhammad
    Malaysia Malaysia
    Staff were kind and helpful even though I checked in quite late. The room was exceptionally clean and tidy. All faucets, showers, plugs worked fine. There is iron with an ironing board provided. The furniture looked aged, but it was still a very...
  • Deborah
    United Kingdom United Kingdom
    Great location, smiling helpful staff everywhere, clean practical room

Hotel surroundings

Restaurants
2 restaurants on site

  • Tivoli Cafe
    • Cuisine
      Malaysian • Seafood • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Halal
  • Tivoli
    • Cuisine
      Malaysian • Seafood • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of Hotel Shangri-la Kota Kinabalu
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Ironing service
    • Dry cleaning
    • Laundry
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Wake-up service
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Room service
    Wellness
    • Hot tub/Jacuzzi
    Languages spoken
    • English
    • Malay

    House rules

    Hotel Shangri-la Kota Kinabalu takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free
    6+ years
    Extra bed upon request
    MYR 90 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Hotel Shangri-la Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. NB: • Early check-in allowed with additional charge of RM100

    • Late check-out allowed with additional charge of RM100

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    FAQs about Hotel Shangri-la Kota Kinabalu

    • Hotel Shangri-la Kota Kinabalu has 2 restaurants:

      • Tivoli
      • Tivoli Cafe

    • Check-in at Hotel Shangri-la Kota Kinabalu is from 14:00, and check-out is until 12:00.

    • Guests staying at Hotel Shangri-la Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Continental
      • Halal
      • Asian
      • American
      • Buffet

    • The prices at Hotel Shangri-la Kota Kinabalu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Shangri-la Kota Kinabalu on this page.

    • Hotel Shangri-la Kota Kinabalu is 150 yards from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Shangri-la Kota Kinabalu offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi

    • Room options at Hotel Shangri-la Kota Kinabalu include:

      • Twin
      • Double
      • Suite