Featuring 3-star accommodation, Sutera Inn Prima Hotel is situated in Kota Bharu, 2 km from Handicraft Village and Craft Museum and 1.2 km from Kelantan Golf & Country Club. Among the facilities of this property are a restaurant, room service and a concierge service, along with free WiFi throughout the property. The hotel has family rooms. At the hotel the rooms are fitted with air conditioning, a desk, a terrace with a city view, a private bathroom, a flat-screen TV, bed linen and towels. All rooms will provide guests with a wardrobe and a kettle. Free private parking and a business centre are available, as well as a 24-hour front desk. The nearest airport is Sultan Ismail Petra Airport, 8 km from Sutera Inn Prima Hotel.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 single bed
and
1 double bed
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.5
Cleanliness
7.7
Comfort
7.7
Value for money
7.9
Location
8.5
Free WiFi
7.4
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Tenun Coffee House
    • Cuisine
      Malaysian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of Sutera Inn Prima Hotel

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Tumble dryer
  • Electric kettle
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Car hire
    • Carpeted
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages spoken
    • English
    • Malay

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Sutera Inn Prima Hotel takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MYR 100 is required on arrival. That's about GBP 16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    MYR 55 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Sutera Inn Prima Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Sutera Inn Prima Hotel

    • Yes, Sutera Inn Prima Hotel is popular with guests booking family stays.

    • Sutera Inn Prima Hotel offers the following activities / services (charges may apply):

      • Sutera Inn Prima Hotel is 0.6 miles from the centre of Kota Bharu. All distances are measured in straight lines. Actual travel distances may vary.

      • Room options at Sutera Inn Prima Hotel include:

        • Twin/Double
        • Triple
        • Double
        • Suite

      • The prices at Sutera Inn Prima Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Check-in at Sutera Inn Prima Hotel is from 15:00, and check-out is until 12:00.

      • Sutera Inn Prima Hotel has 1 restaurant:

        • Tenun Coffee House