Situated in Kluang, Johor, The Imperial Hotel is a 5-minute walk from Kluang Parade Shopping Centre and a 10-minute walk from Kluang Mall. The hotel has a 24-hour front desk and provides complimentary parking. Modern air-conditioned rooms feature a flat-screen TV, an electric kettle and a minibar. Ironing facilities and a personal safe are included. The en suite bathroom comes with hot showers and a hairdryer. The hotel is a 5-minute drive from Kluang KTM Station and a 10-minute drive from Gunung Lambak. Senai Airport is a 1.5-hour drive away and the Johor Bahru city centre is a 2-hour drive away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 large double bed
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No credit card needed. All options are bookable without a credit card.
Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.4
Comfort
8.5
Value for money
8.4
Location
9.0
Free WiFi
7.1
High score for Kluang
Select topics to read reviews:

See what guests loved the most:

  • Jorah
    Malaysia Malaysia
    The location, the staffs n the facilities. So far the best hotel in Kluang
  • Nurdiyahnah
    Singapore Singapore
    I like that it is easily accessible and in the heart of the city centre. It was easy to travel to various malls and food outlets nearby.
  • Mable
    Malaysia Malaysia
    Got Mcd and domino Opposite this hotel and beside also got 7-11 and family mart 🥰 Staff very friendly Bedroom and bathroom almost was clean , room air cond also cold👍🏻👍🏻👍🏻

Hotel surroundings

Facilities of The Imperial Hotel
Great facilities! Review score, 8.1

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Wake-up service
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Carpeted
  • Lift
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Malay
  • Chinese

House rules

The Imperial Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 50 is required on arrival. That's about GBP 8. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that The Imperial Hotel will collect a refundable deposit upon booking. The hotel will contact the guests directly with collection methods.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Imperial Hotel

  • The Imperial Hotel offers the following activities / services (charges may apply):

    • Yes, The Imperial Hotel is popular with guests booking family stays.

    • The prices at The Imperial Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The Imperial Hotel is 500 yards from the centre of Kluang. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Imperial Hotel include:

      • Double
      • Single
      • Family

    • Check-in at The Imperial Hotel is from 14:00, and check-out is until 12:00.