Located in Kuala Terengganu, within 8.9 km of State Museum of Terengganu and 11 km of Crystal Mosque, The Serai Cottage Downtown Hotel provides accommodation with an outdoor swimming pool and as well as free private parking for guests who drive. This 3-star hotel offers a 24-hour front desk. Guests can have a drink at the snack bar. All units in the hotel are equipped with a flat-screen TV. At The Serai Cottage Downtown Hotel every room is equipped with a private bathroom. Terengganu Craft Cultural Centre is 10 km from the accommodation, while Chinatown is 10 km away. The nearest airport is Sultan Mahmud Airport, 4 km from The Serai Cottage Downtown Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
2 extra-large double beds
2 single beds
1 extra-large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 single bed
and
1 double bed
Living room:
1 sofa bed
1 large double bed
2 large double beds
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No credit card needed. All options are bookable without a credit card.
Guest reviews

Categories:

Staff
8.0
Facilities
6.8
Cleanliness
6.5
Comfort
6.6
Value for money
7.0
Location
7.9
Low score for Kuala Terengganu
Select topics to read reviews:

Hotel surroundings

Facilities of The Serai Cottage Downtown Hotel

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Private bathroom
View
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
Media & Technology
  • Flat-screen TV
Food & Drink
  • Snack bar
Internet
No internet access available.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Express check-in/check-out
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
General
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
Languages spoken
  • English
  • Malay

House rules

The Serai Cottage Downtown Hotel takes special requests - add in the next step!

Check-in

From 15:30 to 00:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

FAQs about The Serai Cottage Downtown Hotel

  • The Serai Cottage Downtown Hotel offers the following activities / services (charges may apply):

    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at The Serai Cottage Downtown Hotel is from 15:30, and check-out is until 12:00.

  • The Serai Cottage Downtown Hotel is 3.1 miles from the centre of Kuala Terengganu. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Serai Cottage Downtown Hotel include:

    • Family
    • Double
    • Twin
    • Apartment
    • Chalet

  • The prices at The Serai Cottage Downtown Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, The Serai Cottage Downtown Hotel is popular with guests booking family stays.