Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station. The 24-hour SkyCity Casino features live entertainment, a theatre and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 328 metres above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here. Each air-conditioned room includes a private bathroom, minibar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge. Daily breakfast is available at Fortuna on Level 3 of SkyCity. Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Auckland, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.1
Location
9.2
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Tonylee
    Taiwan Taiwan
    The team members are so nice and very positive! and the food in the casino was quite good.
  • Sirena
    New Zealand New Zealand
    The room is so nice and spacious the bed was so comfortable we didn’t wanna leave
  • Sasha
    New Zealand New Zealand
    The staff were awesome, they went above and beyond for us. It was our anniversary and they had left a hand written card in our room with 2x bottles of champagne. We felt very looked after.

Hotel surroundings

Restaurants
2 restaurants on site

  • Andy's Burgers & Bar
    • Cuisine
      Australian • Grill/BBQ
  • Fortuna
    • Cuisine
      Australian • International

Facilities of SkyCity Hotel Auckland
Great facilities! Review score, 8.6

Most popular facilities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • 2 restaurants
  • Facilities for disabled guests
  • Bar
Outdoors
  • Terrace
Activities
  • Casino
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs NZD 60 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness centre
Languages spoken
  • English
  • Hindi
  • Korean
  • Filipino
  • Chinese

House rules

SkyCity Hotel Auckland takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about GBP 95. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos American Express Cash SkyCity Hotel Auckland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorisation or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.8% charge when you pay with a credit card.

Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SkyCity Hotel Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about SkyCity Hotel Auckland

  • Guests staying at SkyCity Hotel Auckland can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, SkyCity Hotel Auckland is popular with guests booking family stays.

  • The prices at SkyCity Hotel Auckland may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at SkyCity Hotel Auckland is from 15:00, and check-out is until 11:00.

  • SkyCity Hotel Auckland is 150 yards from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • SkyCity Hotel Auckland offers the following activities / services (charges may apply):

    • Fitness centre
    • Casino

  • Room options at SkyCity Hotel Auckland include:

    • Twin
    • Double

  • SkyCity Hotel Auckland has 2 restaurants:

    • Fortuna
    • Andy's Burgers & Bar