Featuring panoramic views of snow-capped peaks, Panorama By Mercure is located 960 metres above sea level in Krasnaya Polyana resort. The luxurious rooms are equipped with free WiFi, a satellite flat-screen TV, safety deposit box and minibar. Slippers and free toiletries come with the private bathroom. The on-site Roma Restaurant serves Italian cuisine, and a variety of drinks is offered at the bar. A children's menu is available. Other services on site include a kids’ club and free fitness centre. Complimentary ski storage is also available. Adler Train Station is 50 km from the property, while Sochi is 75 km away. Sochi International Airport is a 45-minute drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

FREE parking!

Ski-to-door

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.6
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Elizaveta
    Russia Russia
    We liked spa a lot, also very nice service and breakfast
  • Sergey
    Israel Israel
    Отличный отель, отличный завтрак, отличные номера, всё понравилось.
  • С
    Светлана
    Russia Russia
    Не первый раз останавливаемся здесь. Очень нравится этот отель. Персонал замечательный. Решают все вопросы. Обязательно вернёмся ещё не раз.

Hotel surroundings

Restaurants
1 restaurant on site

  • Roma
    • Cuisine
      Italian • European
    • Open for
      Breakfast
    • Ambiance
      Family friendly

Facilities of Panorama By Mercure
Great facilities! Review score, 9.3

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Skiing
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Kids' club
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Children's playground
  • Casino
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

House rules

Panorama By Mercure takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
RUB 2,000 per child, per night
4+ years
Extra bed upon request
RUB 2,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Panorama By Mercure accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Billing/invoices

Official invoices (for tax/billing purposes) are available at this property for business travellers.

The fine print
Need-to-know information for guests at this property

Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The card holder's name needs to correspond to the name stated in the guest's ID. In case a card is not presented, prepayment will be returned and a different payment method will be required.

Please note that breakfast for children is available at surcharge.

Please note that pets up to 15 kg are allowed at an extra charge of RUB 2000.

Please note that, entering the restaurants is possible with presentation of a QR code of full vaccination and previous illness and an ID card.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Panorama By Mercure

  • Panorama By Mercure offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Casino
    • Kids' club
    • Steam room
    • Temporary art galleries
    • Spa facilities
    • Swimming Pool
    • Foot bath
    • Fitness/spa locker rooms
    • Bicycle rental
    • Tour or class about local culture
    • Spa lounge/relaxation area
    • Walking tours
    • Fitness
    • Live sport events (broadcast)

  • Check-in at Panorama By Mercure is from 15:00, and check-out is until 12:00.

  • The prices at Panorama By Mercure may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Panorama By Mercure has 1 restaurant:

    • Roma

  • Panorama By Mercure is 1.6 miles from the centre of Estosadok. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Panorama By Mercure is popular with guests booking family stays.

  • Room options at Panorama By Mercure include:

    • Double
    • Suite
    • Twin
    • Twin/Double