Kigali Serena Hotel
KN3 Ave, Kigali, Rwanda – Excellent location - show map
Get the celebrity treatment with world-class service at Kigali Serena Hotel
Set in Kigali, 300 metres from Belgian Peacekeepers Memorial, Kigali Serena Hotel offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. 5.9 km from Niyo Arts Gallery and 6.6 km from Kigali Centenary Park, the property features a bar and a spa and wellness centre. The accommodation provides a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms will provide guests with a desk and a kettle. At Kigali Serena Hotel you will find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested. The accommodation offers 5-star accommodation with a sauna and terrace. Kigali Convention Centre is 6.6 km from Kigali Serena Hotel, while Nyamata Genocide Museum is 34 km from the property. The nearest airport is Kigali International Airport, 11 km from the hotel.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Fitness centre
- Free parking
- Spa and wellness centre
- 2 restaurants
- Tea/coffee maker in all rooms
- Bar
Categories:
See what guests loved the most:
Elvir
Germany“Nice Hotel with friendly staff. Rooms are comfortable.”
Pamela
Ireland“Lovely spacious room. The breakfast was amazing, so much choice and something for everyone. The freshly made pancakes and omelettes were amazing. The pool and gym facilities were nice too. The staff were very helpful and accommodating too.”- Karen
Switzerland“- very spacious room - excellent spa - wonderful breakfast - great wifi”
Hotel surroundings
Restaurants2 restaurants on site
- The Milima restaurant
- CuisineAfrican • American • Indian
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceTraditional
- Dietary optionsKosher • Gluten-free • Dairy-free
- Sokoni Cafe and Bar
- CuisineInternational
- AmbianceFamily friendly
- Dietary optionsVegan • Gluten-free • Dairy-free
Facilities of Kigali Serena HotelGreat facilities! Review score, 8.6
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Fitness centre
- Free parking
- Spa and wellness centre
- 2 restaurants
- Tea/coffee maker in all rooms
- Bar
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Wardrobe or closet
- View
- Outdoor furniture
- Private pool
- BBQ facilitiesAdditional charge
- Balcony
- Terrace
- Garden
- Tumble dryer
- Electric kettle
- Drying rack for clothing
- Clothes rack
- Aerobics
- Live sport events (broadcast)
- Live music/performance
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Evening entertainment
- Golf course (within 3 km)Additional charge
- Seating Area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Auditory guidance
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Open all year
- All ages welcome
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- Fitness centre
- Sauna
- English
- French
- Swahili
Property practice
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
Kigali Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
FAQs about Kigali Serena Hotel
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The prices at Kigali Serena Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Check-in at Kigali Serena Hotel is from 14:00, and check-out is until 12:00.
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Room options at Kigali Serena Hotel include:
- Twin/Double
- Double
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Kigali Serena Hotel is 600 yards from the centre of Kigali. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Kigali Serena Hotel on this page.
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Kigali Serena Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Golf course (within 3 km)
- Evening entertainment
- Live music/performance
- Personal trainer
- Aerobics
- Fitness/spa locker rooms
- Beauty Services
- Themed dinner nights
- Live sport events (broadcast)
- Happy hour
- Facial treatments
- Swimming Pool
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Foot bath
- Spa/wellness packages
- Fitness
- Yoga classes
- Fitness classes
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Kigali Serena Hotel has 2 restaurants:
- Sokoni Cafe and Bar
- The Milima restaurant
