Palm Garden Resort features a garden, terrace, a restaurant and bar in Gisenyi. This 4-star hotel offers room service. The hotel also provides free WiFi and free private parking. At the hotel, every room comes with a wardrobe. Featuring a private bathroom with a bath or shower and free toiletries, certain units at Palm Garden Resort also provide guests with a sea view. The area is popular for cycling, and bike hire and car hire are available at the accommodation. The nearest airport is Goma International Airport, 11 km from Palm Garden Resort.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.0
Facilities
7.7
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.8
Free WiFi
7.5
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      African
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Palm Garden Resort

Most popular facilities
  • Free WiFi
  • Restaurant
  • Free parking
  • Room service
  • Family rooms
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Additional toilet
  • Bath or shower
  • Shared toilet
  • Private bathroom
  • Free toiletries
Bedroom
  • Wardrobe or closet
  • Dressing room
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in some rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Trouser press
  • Luggage storage
  • Fax/photocopying
  • Car hire
  • Dry cleaning
    Additional charge
  • Laundry
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Minimarket on site
  • Designated smoking area
  • Non-smoking throughout
  • Mosquito net
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Sun loungers or beach chairs
Languages spoken
  • English
  • French
  • Swahili

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Palm Garden Resort takes special requests - add in the next step!

Check-in

Available 24 hours

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Extra bed upon request
US$10 per child, per night
1 - 2 years
Extra bed upon request
US$10 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
US$10 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Maestro Mastercard Visa Diners Club American Express Cash Palm Garden Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Palm Garden Resort

  • Palm Garden Resort is 2.6 miles from the centre of Gisenyi. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Palm Garden Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Palm Garden Resort has 1 restaurant:

    • Restaurant #1

  • Room options at Palm Garden Resort include:

    • Double
    • Bed in Dormitory

  • Yes, Palm Garden Resort is popular with guests booking family stays.

  • The nearest beach is just 200 yards from Palm Garden Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Palm Garden Resort is from 12:00, and check-out is until 10:00.

  • Palm Garden Resort offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Walking tours
    • Tour or class about local culture
    • Bike tours
    • Bicycle rental