A security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure. In case of using a credit card deposit, the refund process could take about 2 weeks.

For bookings with breakfast included, breakfast will be provided for 2 persons. Children 4-11 years old will be charged for breakfast at THB 350 per child per day upon arrival when using existing bedding, maximum 2 children per room.

Extra bed is available on selected room type, please contact the hotel if you needed.

Halal set breakfast is available on advanced request.

All guestrooms at this property are non-smoking. Smoking in the room will incur a charge of THB 2,000.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hard Rock Hotel Pattaya您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。