I liked everything - from room, food, kids club to terriotory and pools. Terriotory is green, well designed; pools are clean - there is one heated pool, others are not; kids pool is heated also. Main purpose to come was amazing kids club - and it was worth it. Big building with variaty of rooms and activities, great outdoor playground, friendly animators who are great with kids. My kids went there for full day and dis not want to leave.

Kazaryan 德国

Very spacious rooms. Beds and pillows were comfortable. Rooms were cleaned daily with fresh towels and toiletries refilled. A wide selection of food in the buffet restaurant for breakfast, lunch and dinner; all lovely and fresh. A la cart restaurants were AMAZING. However, an additional charge applies. The hotel was catered to all ages, and and lots of activities to keep kids busy. There was also a nightclub for the adults :)

Anna 英国

When we arrived with warm welcome at the resort. The resort secretaries provided us with many information of Resort. The team of kid’s club was great, they’d planned many programs for children. The lady at the Spa Center was willing to help me to know well the Hair Salon, so I had my new hair color there.

Chifeng 德国

Brilliant staff and outstanding resort

Danyal 英国

Quality and selection of food was the best I've ever had at a resort. Spa treatments were incredible Wonderful pools, gyms and general facilities Helpful staff One of the best resorts and holidays we have had!

Raeesa 南非

Facilities, staff, kids activities, food, beach, area

Vladimir 瑞士

We loved the kids club and room. Food was good too. and the assistant service was very helpful, we knew everything was going on for activities.

Elena 俄罗斯

Superb facilities nice main buildings. . Good food . Generally very clean. Staff helpful and polite. Beach was nice but not blue water. Many nice swimming pools very clean. Lovely gardens well maintained. Nice shows in the evening. Peaceful atmosphere when away from the children. Liked the app for use with questions for staff. Nice bathroom .

Bryn 英国

Beautiful resort, lush greenery, nicely landscaped. Lots of amenities, huge pools, lots of restaurants, a wide variety of kids amenities, which were very helpful to us. Excellent buffet-style food at The Hayat restaurant. Polite and pleasant staff that is attentive to client requests - having a dedicated Ela assistant is definitely a plus and was very helpful to us.

George_j 美国

Ela excellence was just an amazing experience, I was afraid to change hotel that I always go their, but I found that it is the right decision to change because it is 100% better in everything food, rooms, staff.., when I arrived I was surprised that I have two assistants Sude and Metin to assist my vacation days and nights, everyday they send me on whatsapp the scedule of the day to not miss any detail in the hotel which is a very important thing. If I need anything in the hotel I just send message to Sude or Metin, the service will be done in less than 5 minutes😁, they were very helpful and kind persons. I realy love this hotel and I recomand it with all my forces. Thank you ELA EXCELLENCE, thank you Sude, thank you Metin for all your kindness. I will never forget this experiece and I am sure to visit it again.

Beggah 阿尔及利亚