You're eligible for a Genius discount at True Friend Hotel! To save at this property, all you have to do is sign in.

Only a 5-minute walk from Rainbow Night Market and a 20-minute walk from Ziqiang Night Market, True Friend Hotel offers accommodation in Hualien city with 24-hour front desk service. Free Wi-Fi is accessible in all areas of the building. Hotel True Friend is a 10-minute drive from Hualien Railway Station and a 15-minute drive from Hualien Airport. The Hualien Farglory Ocean Park is also 20 minutes' drive away while it takes 50 minutes by car from Taroko National Park. All rooms are fitted with air conditioning, a flat-screen TV, electric kettle and mini fridge. The en suite bathroom comes with shower facilities, hairdryer and free toiletries. Guests can use a private parking area for free, and plan their trips at the tour desk. Luggage storage and shuttle service are possible upon request. Breakfast is served in the on-site restaurant every morning.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hualien City, this hotel has an excellent location score of 8.9

Breakfast info

Buffet

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
2 single beds
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.3
Facilities
7.8
Cleanliness
7.9
Comfort
7.9
Value for money
8.3
Location
8.9
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Ramy
    Canada Canada
    The first room I booked was really small so I paid more to upgrade to a bigger room. Everything went well from there. Nice staff, good location, comfortable, great breakfast! Free bike rides
  • Sandra
    Australia Australia
    Location was excellent, staff helpful and breakfast good.
  • Treptow
    Germany Germany
    Great place, central but quiet. Helpful staff, comfortable rooms, fast WiFi

Hotel surroundings

Restaurants
1 restaurant on site

  • 餐廳
    • Open for
      Breakfast

Facilities of True Friend Hotel

Most popular facilities
  • Free parking
  • Family rooms
  • Free WiFi
  • Non-smoking rooms
  • Airport shuttle (free)
  • Restaurant
  • 24-hour front desk
  • Lift
  • Room service
Bathroom
  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Entertainment staff
  • Cycling
  • Karaoke
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Street parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
General
  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

True Friend Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash True Friend Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

FAQs about True Friend Hotel

  • True Friend Hotel offers the following activities / services (charges may apply):

    • Cycling
    • Karaoke
    • Bicycle rental
    • Entertainment staff

  • Guests staying at True Friend Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Buffet

  • True Friend Hotel has 1 restaurant:

    • 餐廳

  • Room options at True Friend Hotel include:

    • Double
    • Quadruple
    • Twin
    • Single

  • Yes, True Friend Hotel is popular with guests booking family stays.

  • The prices at True Friend Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at True Friend Hotel is from 15:00, and check-out is until 11:00.

  • True Friend Hotel is 250 yards from the centre of Hualien City. All distances are measured in straight lines. Actual travel distances may vary.