Rules for the stay of children in the Edem Resort Medical&SPA spa area:

The spa area is available only for children over 4 years old;

For children from 4 to 12 years old, it is available every day from 08:30 to 14:00 under the supervision of accompanying adults.

The use of inflatable toys in the pool is prohibited (

In the restaurants of Edem Resort Medical&SPA, there are some restrictions on visits with children under 12 years old:

For children up to 4 years of age, the service "room-service" (Children's and general menu of restaurants) has been implemented without additional charging of interest for service.

If necessary, a high chair for feeding will be delivered to the room. It is impossible to visit restaurants with children under 4 years old.

If desired, parents/accompanying persons can also use the "room-service" service at the same time as the child's meal, also without additional payment for the service.

Visiting the Terrace by the Lake restaurant is allowed for children aged 4 to 12 years until 18:00, visiting the De Vine restaurant until 20:00.

At other times, you can use the "room-service" service on general terms.

Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 2 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.

Edem Resort Medical & SPA takes care that the stay of guests and their pets is comfortable and at the same time does not cause discomfort to other hotel guests. When staying at the Hotel with a pet, a cash deposit in the amount of USD 600 to USD 1,100, depending on the size of the pet, is required for possible risks of damage to hotel property. In the absence of damages, after the end of the stay in the Complex, the deposit is returned. In case of causing more deep damage, the guest is obliged to pay for all the damage caused.

In addition to the amount specified in the previous item, pay UAH 2500. as a one-time payment for general cleaning, which is carried out by a hotel employee after the departure of a guest living with pets while preparing the room for the next guest. The price also includes a bed, napkins and dishes.

Rules for the stay of your little pets in the hotel:

1. In the guest areas of the hotel, your furry friend must be in your arms/on a leash, not run around the guest areas and not be left alone without supervision;

2. Do not leave your friends alone in the room - they will miss you;

3. Guests who come to the hotel with pets undertake not to allow their pets to mark green areas on the hotel territory, as well as furniture, curtains, walls in the hotel premises;

4. The guest is obliged to ensure the absence of a pet during the cleaning of the room by the hotel staff or carrying out repair work in the room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Edem Resort Medical & SPA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.