Located in Pigeon Forge and with The Grand Majestic Theater reachable within 400 metres, Vista Suites Pigeon Forge - SureStay Collection by BW provides a fitness centre, non-smoking rooms, free WiFi throughout the property and a shared lounge. 800 metres from Country Tonite Theatre and 5.1 km from Dolly Parton’s Stampede, the property offers a ski pass sales point, as well as a spa and wellness centre. The hotel features a hot tub and an ATM. Guest rooms are equipped with air conditioning, a fridge, a microwave, a coffee machine, a shower, free toiletries and a desk. Each room comes with a private bathroom with a hairdryer, while certain rooms include a balcony and others also offer mountain views. A Full English/Irish breakfast is available daily at the hotel. The area is popular for hiking and skiing, and ski equipment hire is available at this 3-star hotel. Speaking English, Spanish and Hindi at the reception, staff are always on hand to help. Dollywood is 9.1 km from Vista Suites Pigeon Forge - SureStay Collection by BW, while Ripley's Aquarium of the Smokies is 15 km away. The nearest airport is McGhee Tyson Airport, 55 km from the accommodation.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Property highlights

Situated in the best rated area in Pigeon Forge, this hotel has an excellent location score of 8.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
6.8
Facilities
5.6
Cleanliness
6.1
Comfort
6.3
Value for money
6.3
Location
8.0
Free WiFi
8.3
Low score for Pigeon Forge
Select topics to read reviews:

Hotel surroundings

Facilities of Vista Suites Pigeon Forge - SureStay Collection by BW

Most popular facilities
  • 2 swimming pools
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Free parking
  • Facilities for disabled guests
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Ski
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Activities
  • Live music/performance
    Additional chargeOff-site
  • Themed dinner nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Mini golf
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Games room
  • Skiing
    Off-site
  • Fishing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Cable channels
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Private check-in/check-out
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoor
    Pool 2 - outdoor
      Wellness
      • Fitness
      • Spa facilities
      • Sun loungers or beach chairs
      • Hot tub/Jacuzzi
      • Spa and wellness centre
      • Fitness centre
      Languages spoken
      • English
      • Spanish
      • Hindi

      House rules

      Vista Suites Pigeon Forge - SureStay Collection by BW takes special requests - add in the next step!

      Check-in

      From 16:00

      Guests are required to show a photo identification and credit card upon check-in

      Check-out

      Until 11:00

       

      Cancellation/
      prepayment

      Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

      Children and beds

      Child policies

      Children of any age are welcome.

      Children 3 years and above will be charged as adults at this property.

      To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

      Cot and extra bed policies

      Cots and extra beds are not available at this property.

      No age restriction

      There is no age requirement for check-in

      Pets

      Pets are not allowed.

      Groups

      When booking more than 9 rooms, different policies and additional supplements may apply.

      Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Cash is not accepted Vista Suites Pigeon Forge - SureStay Collection by BW accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

      The fine print
      Need-to-know information for guests at this property

      You must show a valid photo ID and credit card upon check-in.

      Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

      Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

      Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

      FAQs about Vista Suites Pigeon Forge - SureStay Collection by BW

      • Yes, there is a hot tub. You can find out more about this and the other facilities at Vista Suites Pigeon Forge - SureStay Collection by BW on this page.

      • Guests staying at Vista Suites Pigeon Forge - SureStay Collection by BW can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

        Breakfast option(s) include:

        • Full English/Irish

      • Vista Suites Pigeon Forge - SureStay Collection by BW is 2.1 miles from the centre of Pigeon Forge. All distances are measured in straight lines. Actual travel distances may vary.

      • The prices at Vista Suites Pigeon Forge - SureStay Collection by BW may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

      • Vista Suites Pigeon Forge - SureStay Collection by BW offers the following activities / services (charges may apply):

        • Spa and wellness centre
        • Hot tub/Jacuzzi
        • Fitness centre
        • Cycling
        • Hiking
        • Skiing
        • Games room
        • Fishing
        • Canoeing
        • Mini golf
        • Golf course (within 3 km)
        • Live music/performance
        • Spa facilities
        • Themed dinner nights
        • Horse riding
        • Swimming Pool
        • Fitness
        • Stand-up comedy

      • Check-in at Vista Suites Pigeon Forge - SureStay Collection by BW is from 16:00, and check-out is until 11:00.

      • Room options at Vista Suites Pigeon Forge - SureStay Collection by BW include:

        • Suite

      • Yes, Vista Suites Pigeon Forge - SureStay Collection by BW is popular with guests booking family stays.