Situated in Pigeon Forge, 3.8 km from Dollywood, Dollywood's HeartSong Lodge & Resort features accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a shared lounge. Boasting a 24-hour front desk, this property also has a restaurant and a terrace. The hotel provides an indoor pool, hot tub, evening entertainment and room service. The rooms are fitted with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms have a safety deposit box, while certain rooms are fitted with a balcony. The hotel offers a children's playground. Dolly Parton’s Stampede is 4.4 km from Dollywood's HeartSong Lodge & Resort, while The Grand Majestic Theater is 7.1 km from the property. The nearest airport is McGhee Tyson Airport, 56 km from the accommodation.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
and
1 futon bed
1 extra-large double bed
and
1 futon bed
1 extra-large double bed
and
2 bunk beds
1 bunk bed
and
1 large double bed
1 extra-large double bed
and
2 bunk beds
1 extra-large double bed
and
2 bunk beds
1 extra-large double bed
and
2 bunk beds
1 extra-large double bed
and
2 bunk beds
2 large double beds
1 single bed
and
2 bunk beds
and
1 sofa bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
2 bunk beds
and
1 large double bed
and
1 futon bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.6
Cleanliness
9.9
Comfort
9.8
Value for money
8.5
Location
9.7
High score for Pigeon Forge
Select topics to read reviews:

See what guests loved the most:

  • Adena
    United States United States
    The resort was beautiful and every staff person I encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a.m. when my son was ill and I needed help from Housekeeping
  • Estrada
    United States United States
    Everything, it exceeded our expectations! Was absolutely breathtaking!! Can't wait to return!
  • Daenna
    United States United States
    It’s beautiful, so much to do. Loved the food and all the activities for the kids.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ember & Elm
    • Cuisine
      American • Local
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Dollywood's HeartSong Lodge & Resort
Great facilities! Review score, 9.6

Most popular facilities
  • 2 swimming pools
  • Non-smoking rooms
  • Family rooms
  • Free parking
  • Facilities for disabled guests
  • Fitness centre
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Activities
  • Live music/performance
  • Movie nights
  • Evening entertainment
  • Entertainment staff
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
No internet access available.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • 24-hour front desk
    Entertainment and family services
    • Kids' outdoor play equipment
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Visual aids: Braille
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    2 swimming pools
    Pool 1 - outdoorFree!
    • Seasonal
    • All ages welcome
    • Heated pool
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Fence around pool
    Pool 2 - indoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/beach towels
    • Sun loungers or beach chairs
    Wellness
    • Fitness
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Fitness centre
    Languages spoken
    • English

    House rules

    Dollywood's HeartSong Lodge & Resort takes special requests - add in the next step!

    Check-in

    From 16:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Cash is not accepted Dollywood's HeartSong Lodge & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Dollywood's HeartSong Lodge & Resort

    • Dollywood's HeartSong Lodge & Resort offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Children's playground
      • Golf course (within 3 km)
      • Evening entertainment
      • Entertainment staff
      • Live music/performance
      • Fitness
      • Movie nights
      • Swimming Pool

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Dollywood's HeartSong Lodge & Resort is 2 miles from the centre of Pigeon Forge. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Dollywood's HeartSong Lodge & Resort is from 16:00, and check-out is until 11:00.

    • Dollywood's HeartSong Lodge & Resort has 1 restaurant:

      • Ember & Elm

    • Room options at Dollywood's HeartSong Lodge & Resort include:

      • Triple
      • Quadruple
      • Double
      • Family
      • Suite

    • The prices at Dollywood's HeartSong Lodge & Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Dollywood's HeartSong Lodge & Resort on this page.

    • Yes, Dollywood's HeartSong Lodge & Resort is popular with guests booking family stays.