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Family Hanoi Hotel is set in Hanoi's Old Quarter Area, 300 metres from Ngoc Son Temple. Guests can enjoy the on-site restaurant. Every room at this hotel is air conditioned and has a flat-screen TV with satellite channels and DVD player. Some units feature a seating area where you can relax. Enjoy a cup of tea from your terrace or balcony. The rooms are equipped with a private bathroom with a bath and bidet, with slippers and free toiletries provided. Family Hanoi Hotel features free WiFi throughout the property. Bike hire and car hire are available at this hotel and the area is popular for cycling. St. Joseph Cathedral is 300 metres from Family Hanoi Hotel, while Hoan Kiem Lake is 400 metres away. The nearest airport is Noi Bai International Airport, 21 km from the property.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 double beds
2 extra-large double beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.4
Cleanliness
9.4
Comfort
9.5
Value for money
9.3
Location
9.7
Free WiFi
10
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Fj
    United Kingdom United Kingdom
    Excellent location, fabulous breakfast (go later to be able to sit longer over coffee), amazing staff - thank you Lily for your help
  • Ellie
    Australia Australia
    The location and the room was perfect! The staff, especially lily was exceptionally helpful and helped us book a bus to Sapa with no issues. Would defo recommend and we will be returning!
  • Oscar
    Sweden Sweden
    The cleanliness was impeccable, and the beds were extremely comfortable. The location right in the old quarter, next to the lake, was perfect. Breakfast buffet was delicious and varied. The staff were exceptionally friendly and helpful. Lily,...

Hotel surroundings

Restaurants
1 restaurant on site

  • Family Restaurant
    • Cuisine
      American • Chinese • Dutch • French • Italian • Japanese • Korean • Malaysian • Mexican • Pizza • Seafood • Singaporean • Spanish • Steakhouse • Vietnamese • Austrian • Australian • Russian • Local • Asian • European • South African
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Family Hanoi Hotel
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Lift
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Entertainment staff
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • CD player
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Private entrance
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • French
  • Vietnamese
  • Chinese

House rules

Family Hanoi Hotel takes special requests - add in the next step!

Check-in

From 13:00 to 00:00

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
4 - 11 years
Extra bed upon request
VND 300,000 per child, per night
12+ years
Extra bed upon request
VND 350,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Family Hanoi Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Family Hanoi Hotel

  • Family Hanoi Hotel is 500 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Family Hanoi Hotel include:

    • Family
    • Triple
    • Twin/Double

  • Family Hanoi Hotel offers the following activities / services (charges may apply):

    • Evening entertainment
    • Tour or class about local culture
    • Bike tours
    • Bicycle rental
    • Walking tours
    • Cooking class
    • Happy hour
    • Entertainment staff

  • Check-in at Family Hanoi Hotel is from 13:00, and check-out is until 12:00.

  • The prices at Family Hanoi Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Family Hanoi Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Kosher
    • Asian
    • American
    • Buffet
    • À la carte
    • Breakfast to go

  • Family Hanoi Hotel has 1 restaurant:

    • Family Restaurant