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Urban Alley Hotel is situated in Hanoi’s Old Quarter, a 5-minute walk from Hoan Kiem Lake. It features spacious rooms equipped with computers providing free WiFi. Soundproofed rooms also include a DVD player. Modern rooms at Urban Alley Hotel feature wooden flooring and touches of traditional Vietnamese culture. A minibar, fridge and tea/coffee-making facilities are provided. Safety deposit boxes are included. Guests can rent a bicycle to explore the cafes, galleries and shops that surround this hotel. Currency exchange services and a gift shop are also available. Tours to Halong Bay and other attractions can be arranged at the tour desk. A traditional Vietnamese meal or Western cuisine can be enjoyed in the hotel’s café, while its bar serves drinks. Alternatively, 24-hour room service is available. The hotel is a 10-minute drive from the Hanoi bus and train stations. It is about 1.5 km from Ho Chi Minh Mausoleum and One Pillar Pagoda, while a 45-minute drive takes guests to Noibai International Airport.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.2


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 large double bed
2 single beds
2 large double beds
1 single bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.2
Cleanliness
8.4
Comfort
8.3
Value for money
8.6
Location
9.2
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Ibarra
    Spain Spain
    We have been in this hotel for 3 times and we are so happy about it. The customer service is great, anything you need they can definitely help. So, well located and convenient. We will turn back if we go back to Hanoi!
  • Alexia
    France France
    Everything was clean and the staff was really nice and helpful! We went there 2 times and it was perfect both times !
  • Gary
    Canada Canada
    I had problems with room on first night, Changed rooms and was much better

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      American • Vietnamese
    • Ambiance
      Family friendly

Facilities of Urban Alley Hotel
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Lift
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Refrigerator
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Vietnamese

House rules

Urban Alley Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Extra bed upon request
VND 350,000 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Urban Alley Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Urban Alley Hotel

  • Room options at Urban Alley Hotel include:

    • Double
    • Triple
    • Twin
    • Family
    • Single

  • Urban Alley Hotel offers the following activities / services (charges may apply):

    • Urban Alley Hotel has 1 restaurant:

      • Restaurant

    • Check-in at Urban Alley Hotel is from 14:00, and check-out is until 12:00.

    • Urban Alley Hotel is 850 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Urban Alley Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.