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Featuring a terrace, a restaurant as well as a bar, Madelise Palace Hotel & Spa is located in the centre of Hanoi, 300 metres from Hanoi Old City Gate. This 4-star hotel offers an ATM and a concierge service. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Madelise Palace Hotel & Spa each room has bed linen and towels. Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and St. Joseph Cathedral. The nearest airport is Noi Bai International, 24 km from Madelise Palace Hotel & Spa, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.6


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
2 large double beds
2 large double beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
8.8
Location
9.6
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Amelia
    United Kingdom United Kingdom
    The staff was very friendly and gave us recommendations on what to do. The room was clean and bright and had a lovely little balcony.
  • Srijony
    Bangladesh Bangladesh
    Prime Location and nice room.joe the girl at reception was so nice and friendly
  • P
    Phù
    Vietnam Vietnam
    I really like the location here. very crowded. When I got back to the hotel it was quiet. good soundproofing. Get free 1 hour early check in if I have a sick person. You guys are very supportive. The weather in Hanoi is cold and the hotel is...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Asian • International • European
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Madelise Palace Hotel & Spa
Great facilities! Review score, 8.5

Most popular facilities
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
Internet
No internet access available.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Wellness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • French

House rules

Madelise Palace Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

Available 24 hours

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Cash is not accepted Madelise Palace Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Madelise Palace Hotel & Spa

  • Room options at Madelise Palace Hotel & Spa include:

    • Single
    • Twin/Double
    • Family
    • Double

  • Madelise Palace Hotel & Spa has 1 restaurant:

    • Restaurant #1

  • Madelise Palace Hotel & Spa is 1,000 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Madelise Palace Hotel & Spa is popular with guests booking family stays.

  • The prices at Madelise Palace Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Madelise Palace Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Neck massage
    • Spa lounge/relaxation area
    • Hand massage
    • Tour or class about local culture
    • Couples massage
    • Spa/wellness packages
    • Massage chair
    • Bicycle rental
    • Foot massage
    • Foot bath
    • Full body massage
    • Cooking class
    • Head massage
    • Back massage
    • Public Bath

  • Check-in at Madelise Palace Hotel & Spa is from 14:00, and check-out is until 12:00.