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Get the celebrity treatment with world-class service at Mercure Hai Phong

Mercure Hai Phong features a restaurant, outdoor swimming pool, a fitness centre and bar in Hai Phong. With free WiFi, this 5-star hotel offers a kids' club and a concierge service. The accommodation provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room has a desk, a flat-screen TV and a private bathroom. Guest rooms at Mercure Hai Phong include air conditioning and a wardrobe. Continental and buffet breakfast options are available daily at the accommodation. The restaurant serves delectable Western, Korean and Asian cuisines in BBQ and buffet style. Wide selection of drinks can be enjoyed at the bar. Mercure Hai Phong offers a terrace and views of the city. It also comes with a spa, a fitness center and a rooftop pool. Business travelers can make use of the six convenient meeting rooms. Hai Phong Opera House is 1.8 km from the hotel, while Vincom Plaza Ngo Quyen is 2.3 km away. The nearest airport is Cat Bi International, 7 km from Mercure Hai Phong, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 double bed
1 extra-large double bed
2 single beds
2 extra-large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 single beds
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
8.4
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Clayer
    Norway Norway
    Location is great, friendly staff and great breakfast. Room was spacious and bed very comfortable
  • Keiran
    Vietnam Vietnam
    Room was a good size and very comfortable. Nice views of the city.
  • Huong
    United Kingdom United Kingdom
    Great customer service. Very accommodating and polite staffs. I would love to stay here again. Highly recommended. Thank you for our lovely stay.

Hotel surroundings

Restaurants
1 restaurant on site

  • Flame Grill & Bar
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Mercure Hai Phong
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
Outdoors
  • Terrace
Activities
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
  • Kids' club
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
  • Valet parking
  • Parking garage
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool is on rooftop
  • Pool bar
  • Fence around pool
Wellness
  • Fitness
  • Full body massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Korean
  • Vietnamese

House rules

Mercure Hai Phong takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
VND 462,000 per stay
Cot upon request
VND 0 per child, per night
4 - 11 years
Extra bed upon request
VND 462,000 per stay

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Diners Club American Express Cash Mercure Hai Phong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Accommodation and breakfast are free for 1 child under 12 years sharing parents' room.

Please inform Mercure Hai Phong in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mercure Hai Phong

  • Mercure Hai Phong is 950 yards from the centre of Hai Phong. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Hai Phong offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Kids' club
    • Spa facilities
    • Themed dinner nights
    • Full body massage
    • Temporary art galleries
    • Foot bath
    • Swimming Pool
    • Fitness
    • Spa lounge/relaxation area
    • Spa/wellness packages

  • The prices at Mercure Hai Phong may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Mercure Hai Phong is from 14:00, and check-out is until 12:00.

  • Mercure Hai Phong has 1 restaurant:

    • Flame Grill & Bar

  • Room options at Mercure Hai Phong include:

    • Apartment
    • Studio
    • Double
    • Suite
    • Twin

  • Guests staying at Mercure Hai Phong can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.