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Get the celebrity treatment with world-class service at Smarana Hanoi Heritage - Hotel and Retreats

Set in Hanoi and with Vietnam Museum of Ethnology reachable within 2.4 km, Smarana Hanoi Heritage - Hotel and Retreats offers concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. Guests can make use of a bar. At the hotel all rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Rooms are equipped with a coffee machine, while selected rooms will provide you with a balcony and others also have city views. At Smarana Hanoi Heritage - Hotel and Retreats each room has bed linen and towels. An à la carte, continental or Asian breakfast can be enjoyed at the property. My Dinh Stadium is 3.6 km from the accommodation, while Vincom Center Nguyen Chi Thanh is 4.2 km away. The nearest airport is Noi Bai International, 25 km from Smarana Hanoi Heritage - Hotel and Retreats, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Vegetarian, Asian


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.8
Cleanliness
9.9
Comfort
9.9
Value for money
9.7
Location
8.9
Free WiFi
9.7
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Sophia
    United Kingdom United Kingdom
    The decor was absolutely beautiful. Staff very helpful and friendly. Coffee spot on.
  • Jane
    United Arab Emirates United Arab Emirates
    One of the best in room dining I have ever experienced...fine dining with exquisite presentation. Compliments to the chef. Overall the service was excellent.
  • Ryan
    United Kingdom United Kingdom
    The staff were incredibly welcoming and professional, unbeatable service. The decor is beautiful and the room was very comfortable.

Hotel surroundings

Restaurants
1 restaurant on site

  • La Carpe
    • Cuisine
      Seafood • Vietnamese • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Smarana Hanoi Heritage - Hotel and Retreats
Great facilities! Review score, 9.8

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
Activities
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
    Additional charge
  • Evening entertainment
    Additional charge
Living Area
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs VND 150,000 per day.
  • Street parking
Reception services
  • Invoice provided
  • Concierge service
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Vietnamese

House rules

Smarana Hanoi Heritage - Hotel and Retreats takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

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FAQs about Smarana Hanoi Heritage - Hotel and Retreats

  • Smarana Hanoi Heritage - Hotel and Retreats is 3.7 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Smarana Hanoi Heritage - Hotel and Retreats is from 14:00, and check-out is until 12:00.

  • Smarana Hanoi Heritage - Hotel and Retreats has 1 restaurant:

    • La Carpe

  • Smarana Hanoi Heritage - Hotel and Retreats offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Evening entertainment
    • Facial treatments
    • Foot massage
    • Tour or class about local culture
    • Spa lounge/relaxation area
    • Body wrap
    • Full body massage
    • Themed dinner nights
    • Neck massage
    • Body treatments
    • Head massage
    • Beauty Services
    • Spa/wellness packages
    • Spa facilities
    • Couples massage
    • Temporary art galleries
    • Back massage
    • Hair treatments
    • Hand massage
    • Happy hour
    • Body scrub

  • The prices at Smarana Hanoi Heritage - Hotel and Retreats may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Smarana Hanoi Heritage - Hotel and Retreats include:

    • Suite
    • Double

  • Guests staying at Smarana Hanoi Heritage - Hotel and Retreats can enjoy a highly-rated breakfast during their stay (guest review score: 9.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • À la carte