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West Lake 254D Hotel & Residence offers apartments featuring flat-screen cable TV and fully equipped kitchens. The apartments offer a gym and pool. Free shuttle service is provided to the city centre. West Lake 254D Hotel & Residence is a 20-minute drive from Hanoi Train Station. Noi Bai International Airport is a 30-minute drive away. Most of apartments offer scenic views of West Lake. Fully equipped kitchens include kitchenware and a microwave oven. West Lake 254D well-equipped apartments have ironing facilities and a full stereo system. Guests can take a walk in the landscaped gardens or head to the residents’ lounge for relaxation. There is a children’s outdoor playground and indoor playroom. There is also a out-door swimming pool for adult and child. A complimentary shuttle bus to the city centre is available to all in-house guests.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 single bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
8.5
Free WiFi
6.6
Low score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • De
    Denmark Denmark
    It is a great place to stay. Very Nice apartments. They have very friendly personnel. It is very clean. It’s got a lovely pool and fitness center and good food in the Japanese restaurant that also serves breakfast and does the room service....
  • Hilda
    Indonesia Indonesia
    It's very close to the lake which is a very nice lace to walk around
  • Lolan
    Finland Finland
    Excellent location by the beautiful West Lake. Nice and well equipped apartment. Very helpful staff.

Host Information

Company review score: 9Based on 196 reviews from 1 property
1 managed property

Property information

With a lush greenery and picturesque view of the West Lake from a private balcony, terrace or compound private garden, each of the spacious apartments is elegantly decorated and fully furnished. The 90 studio, one, two and three-bedroom residences are designed with a variety of layout options so that you can choose the apartment that suits your individual needs. The slate tile and/or wooden floors in the living areas and carpeted bedrooms, and fully-equipped kitchens provide comfortable and luxurious accommodations for international executives and families

Languages spoken

English,Vietnamese

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Open for
      Breakfast

Facilities of West Lake 254D Hotel & Residence
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Garden
  • Breakfast
Parking
No parking available.
Internet
WiFi is available in some rooms and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Satellite channels
  • CD player
  • DVD player
  • Fax
  • Telephone
  • TV
Room Amenities
  • Hardwood or parquet floors
  • Ironing facilities
  • Iron
Pets
Pets are allowed. Charges may be applicable.
Outdoors
  • Terrace
  • Garden
Outdoor swimming pool
Free!
    Wellness
    • Fitness
    • Fitness centre
    Food & Drink
    • Room service
    • Restaurant
    • Tea/Coffee maker
    Services & Extras
    • Wake-up service
    Outdoor & View
    • Pool view
    • Garden view
    • View
    Transport
    • Bicycle rental
    • Shuttle service
    Reception services
    • Invoice provided
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Dry cleaning
      Additional charge
    • Laundry
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Safety deposit box
    Languages spoken
    • English
    • Vietnamese

    House rules

    West Lake 254D Hotel & Residence takes special requests - add in the next step!

    Check-in

    From 14:00

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    6+ years
    Extra bed upon request
    VND 750,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash West Lake 254D Hotel & Residence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Pets

    Pets are allowed. Charges may be applicable.

    The fine print
    Need-to-know information for guests at this property

    The credit card used to make the booking is required to be presented upon check-in.

    Please inform West Lake 254D Hotel & Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about West Lake 254D Hotel & Residence

    • You can choose from a number of accommodation options at West Lake 254D Hotel & Residence (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Check-in at West Lake 254D Hotel & Residence is from 14:00, and check-out is until 12:00.

    • Yes, West Lake 254D Hotel & Residence is popular with guests booking family stays.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • West Lake 254D Hotel & Residence offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool
      • Bicycle rental

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at West Lake 254D Hotel & Residence on this page.

    • West Lake 254D Hotel & Residence is 2.5 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at West Lake 254D Hotel & Residence may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • West Lake 254D Hotel & Residence has 1 restaurant:

      • Restaurant #1

    • You can choose from a number of accommodation options at West Lake 254D Hotel & Residence (subject to availability). These can accommodate:

      • 3 guests
      • 4 guests
      • 5 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.