A surcharge of 300 ZAR applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

A Smoking fine of 500 ZAR applies to all guests for smoking or vaping in our rooms. We do have a NO smoking and vaping policy in our rooms. There is space provided on the property outside for smoking and vaping.

No refunds will be paid out directly from the Establishment , to any overseas accounts. We cannot create beneficiaries for overseas accounts. We do not have the authority to do so.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Elegant Lodge & Conference Center您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。