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Gisenyi
Set in Gisenyi, Kivu Hilltop View Resort has a shared lounge, terrace, bar, and free WiFi. Boasting a concierge service, this property also provides guests with a children's playground. The accommodation offers room service, a 24-hour front desk and currency exchange for guests.
The stuff was welcoming specially that’s lady grace was amazing really she helped us too much she make us feeling at our home and she speaks English well really thanks Grace so much definitely we will return back
Nyamyumba (Near Gisenyi)
Located in Nyamyumba next to National Breweries, Kivu Paradis Resort features a garden and free WiFi. With a bar, the property also features a restaurant. The property offers a children's playground.
Guests at the hotel can enjoy a buffet or a à la carte breakfast.
The staff is absolutely wonderful. My partner has mobility issues and she is on a walker support. Once I made the booking and got the contact details of the resort, the front desk staff Christian was kind enough to send us a video of the premises to check if it would be comfortable for her. He offered to bring food to our room without charging us for room service because of my partner's condition. I was having flu when I got there and requested for an electric kettle to be placed in the room so that I can have hot water form time to time. The hotel didn't have an electric kettle, but brought a large thermos filled with hot water for the next few days which realty helped me. The breakfast was superb and filling, consisting of fruits, eggs as preferred, pan cakes, fresh juice and coffee / tea. The staff Ezikeil and Elie were really great, who were taking care of our needs. The room allocated to us was right in front of Lake Kivu with a stunning view, The room is spacious with very comfortable king size beds.