Carretera General de Arinsal 16, Edifici Joan de Torne, AD400 Arinsal, Andorra
#4 of 40 hotels in Arinsal
Guests' ChoiceBased on 47 apartment reviews
8.8Cleanliness
8.9
Comfort
8.7
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 June 2024
Ivan
United Kingdomall good for the money hard to complain about anything.
We had a broken bed that was fixed very quickly. Great location. 30 meters from the Gondola and 10 meters from the night life.
Stayed in March 2024
Reviewed: 27 May 2024
Galea
RomaniaNothing specific.
Staff was extremely nice, paid atrention to all our needs, guide us and made us feel really welcomed. Apartament was clean, nice and well located. There is big free parking behind the building. Walking paths starting direcrtly from location.
Stayed in May 2024
Reviewed: 22 February 2024
Tanya
United KingdomGreat location, super helpful staff
Stayed in February 2024
Reviewed: 28 December 2023
Simonas
LithuaniaThere is no washing machine and oven in the apartment. Not much to worry about just keep that in mind.
Location is very good, just by the ski lift. There is a supermarket downstairs and bunch of cafes, bars and restaurants around. The apartment is good, rooms are separated and spacious enough, big bathroom. The staff is friendly and helpful, check in was easy. Free parking 200-300 meters away. If i ever be in Andorra again, i most probably will stay here.
Stayed in December 2023
Reviewed: 24 September 2023
Clair
New Zealandnothing
very nice
Stayed in August 2023
Reviewed: 15 July 2023
Michal
Czech RepublicApartment was very nice and well equiped. We could use heating and it worked well, bed was comfortable, spacious bathroom. Kitchen well equiped, so we were able to cook some basic meals. Staff was very helpful with everything. Thanks a lot
Stayed in May 2023
Reviewed: 6 June 2023
Francois
AndorraEverything at St-Moritz rates high-class, from the checkin experience to all the amenities and services offered on-site such as the supermarket. The coffee places around the hotel add to the experience. We would stay here again on any occasion
Stayed in May 2023
Reviewed: 7 April 2023
Samantha
United Kingdomnothing
property had everything we needed and in a fantastic location
Stayed in April 2023
Reviewed: 20 February 2023
Tanya
United Kingdomsuperb location
Stayed in February 2023
Reviewed: 19 February 2023
Karl
United KingdomLocation was perfect. Close to the main gondola and great for bars and restaurants.
Stayed in February 2023
Reviewed: 30 January 2023
Julie
United Kingdomthe water pressure was a little low and shower wasn’t hot enough
size of the apartment
Stayed in January 2023
Reviewed: 25 January 2023
Matt
United KingdomNothing
This booking really exceeded my expectations! The apartment size was perfect for our group, location couldn't have been better for what we wanted and the price made this great value for money.
Stayed in January 2023
Reviewed: 7 January 2023
Ryan
United KingdomRoom was facing the Irish bar opposite, so it could be a little noisy.
Large apartment with all facility requirements for a self-catering catering stay. Amazing location close to the gondola up to the slopes, with the ski hire shop part of the same building.
Stayed in January 2023
Reviewed: 20 August 2022
Sorin
Spain-
Perfect location for nature lovers - less than 1 km away from Comapedrosa Valley Natural Park. Very spacious apartment with all the facilities included.
Stayed in August 2022
Reviewed: 23 July 2022
Bella
Czech RepublicThe location is great, in the center of Arinsal. The apartment was comfortable for us. The staff are always available to help.
Stayed in July 2022
Reviewed: 21 March 2022
Dan
SpainNoise from pub over the road
Stayed in March 2022
Reviewed: 26 February 2022
Enda
Irelandtoo warm in appt
convenient
Stayed in February 2022
Reviewed: 25 February 2022
Angus
FranceReally spacious apartment in an amazing location
Stayed in February 2022
Reviewed: 14 September 2021
Viktoria
DenmarkAn oven would have been nice.
Big apartment with two balconys and good and comfitable beds.
Stayed in September 2021
Reviewed: 22 August 2021
Adelacreative
SpainI enjoyed staying here, the apartment was spacious, clean and comfortable. The view of the mountain and the river right under the window a nice bonus. Downstairs is a supermarket, and around are restaurants and right next is the teleferic. You can also park your car for free behind the building where there's a large parking lot, or pay and park underground. Staff was very nice too!
Stayed in August 2021
Reviewed: 10 March 2024
Daniel
SpainThe room at the side of the street was noisy (Irish Pub) maybe not good isolated since it was the coldest room by far.
Friendly staff, nice apartment
Stayed in March 2024
Reviewed: 16 August 2023
Jl0302spain
SpainWe were given an outside room and it was noisy in the evening.
The location
Stayed in August 2023
Reviewed: 7 April 2023
Sharon
United KingdomNot much communication regarding arrangements for transfers to other resort due to closure of Arnisal. Ultimately it all came down to the unbearable noise from the pub across the road. I understand people are on holiday and want to enjoy themselves but this was on another level. People screaming and shouting on the street, karaoke until 3am with the doors to the pub open and people shouting at the top of their voices. We had a 5am pick up to go home and had literally been up all night due to the noise. Not for us I'm afraid!
Nice place, close to ski resort, although this closed early unexpectedly. Handy having ski hire in the same facility.
Stayed in April 2023
Reviewed: 7 March 2023
Jacqueline
IrelandJust would have liked a hotter shower!
Stayed in March 2023
Showing 1 – 25
Benidorm, Spain
Paris, France
San Cristóbal de Las Casas, Mexico
Zhengzhou, China
Milan, Italy
Deva, Spain
San Andrés, Colombia
Egmond aan Zee, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content