Restaurant opening hours could have been a little longer.

Very friendly staff, great location, quiet and clean facilities.

Stayed in February 2024

Double bed made out of two single beds and they are constantly moving

Well equipped kitchen.

Stayed in October 2023

Great location, spacious and newly refurbished. Friendly staff and dog friendly. Free parking just outside.

Stayed in September 2023

All was excellent

Clean facilities. Friendly staff. Sweet dog.

Stayed in September 2023

Very clean and well kept apartment. Pleasent atmosphere created by the owners of Dutch origins.

Stayed in September 2023

Great hospitality by Marian and her son Andre, we were family of four for two weeks and stayed at a two bedroom and two bathrooms apartment with a stunning view from our three balconies of mountains and tobacco field. Rooms are clean and cozy, and beds are comfortable. At their restaurant la Tulipa they serve delicious hot sandwiches and evening pizza, and a great menu for meals by choice. Also, the local bus stop.is right near the Aparthotel and for just 20 sent we had a ride to the center of Ordino from our Arans area. From Ordino there's an L6 yellow bus going to Andorra la Vella every 30 minutes for just 1,90 euro. We'd love to come back to Arans la Tulipa when again in Andorra. Just opposite the Aparthotel there's a picturesque walking path up to El Serrat with modern scalpures, mountain river, meadows, horses, and sheep.

Stayed in September 2023

Everything was fine.

The kitchen was very well equipped, the staff were very friendly and helpful. The rooms are spacious and comfortable (the sofabed is just like a real bed when folded out - springs, mattress, already made up, etc). The balcony with a little table and chairs. All very well thought out. The location near Ordino is great for walking routes - Llacs de Tristaina, Vall de Sorteny, and the Camí de Ferro just across the road from the hotel. We went in summer, though in winter there is the excellent Ordino-Arcalis ski resort (high up, north facing - often described as the best snow in Andorra). It's the second time we've been to this hotel and we will definitely try to go back!!

Stayed in August 2023

Pre-stay I enquired about parking situation... Got 3 different answers. It was confusing. When I finally arrived, turned out the only option was free street parking. The other maybe not so great thing was the a bit too early checkout time at 10 am.

The kitchen was well equipped (cutlery, casseroles...). They also provide some cleaning products. Our dogs were welcomed.

Stayed in August 2023

Apartment was perfect for a weeks stay with our dog. Beautiful surrounds, easy parking, good communication with managers. Definitely recommend.

Stayed in July 2023

Double bed are actually two beds. Small kitchen, coffee machine didnot work.

Good place for hiking trips. Nice restaurant.

Stayed in June 2023

Quite a laborious check-in process, but I understand they are just protecting their property. The kitchen had no basic cooking supplies (e.g. oil, salt) and it seems we weren't supplied any body or hair wash for the shower, so felt a bit skimpy on consumables. If these were provided, I would probably have given a 10.

Very clean and comfy. Amazing surrounding view of the mountains. Plenty of safe parking.

Stayed in May 2023

Beautiful views, friendly staff and clean rooms.

Stayed in May 2023

all the admin for just one night

location facitilities

Stayed in March 2023

The room was very spacious, good bathroom and kind people working . Parking is easy in the area.

Stayed in February 2023

the service

Stayed in February 2023

Free parking. Warm at night.

Stayed in January 2023

nothing

Ease of communication, family owned and run hotel. Very easy going and comfortable rooms

Stayed in October 2022

Would have been good to have some coffee for the machine for the first night or have capsules available for purchase. No electrical sockets in kitchen. The fridge opens the wrong direction from where it is located so hard to access it. Small points but would be easy to fix these things.

Run by a friendly and helpful Dutch family the apartment had a view across the road to some fields and hills. The road is not too busy but there is regular noise but didn't bother us. Nice balcony chairs and table to sit outside. The apartment was clean although a little dated in some aspects. Everything considered it was a nice place to stay.

Stayed in September 2022

A money deposit is requested at the check-in.

Location is by the road, on the way to a very nice viewpoint in the Andorran mountains. Pretty much space for an apartament, beds were confortable. Interesting concept with guests asked to clean the accomodation.

Stayed in July 2022

The location is at the trailhead to the mountains.

Stayed in June 2022

very handy location, free parking and value for money.

Stayed in April 2022

Lack of services in the neighbourhood, no room service we had to do the housekeeping ourselves

The staff was great, the view from the balcony was fantastic, the chef was great

Stayed in December 2021

A lovely apartment, spotlessly clean (like new) fully equipped and super-comfy. We settled in immediately and really enjoyed our stay (even asking if we could stay a bit longer!). The road to Ordino-Arcalis passes in front of the hotel, but don't let that put you off, because it's it means that you have the village of Ordino at 10 minutes drive and the mountains (with Llacs de Tristaina - the Tristaina Lakes) less than half an hour in the other direction. Of course, you might prefer to stay in the apartment and watch the foals and calves playing in the field next door! The great discovery for me was the Ruta de Ferro - a wonderful old path from Ordino to (I think) the top of the mountains at the end of the valley. The path is well maintained and truly beautiful (at least as far as we got (up the oath to Llorts and down to Ansalonga - not so far, I know, but I'd love to see more of it). There is a scrupulousy observed rule of silence in the apartments after 10pm, so you can expect a great night's sleep - if you are looking for a late nightparty apartment, this is not the place for you! The staff were very friendly and helpful and only too happy to help with anything you might need (the owners are Dutch and speak excellent English). Don't forget to order bread or cakes for breakfast and you will find it hanging outside your door in the morning (if you are not having the excellent (I hear) hotel breakfast, that is). That's all folks! We hope to be back there again soon!!

Stayed in August 2021

We were disappointed the bar and restaurant we not open in the evenings, we did not want to have to drive out for dinner every night

We like the location and the rooms and staff are great

Stayed in February 2024