The bed was uncomfortable.

Brilliant location and facilities.

Stayed in March 2024

The spa was all booked up, you need to book before you travel !

Great location, lovely rooms, nice bar !

Stayed in January 2024

Nothing to worry about here!

Lovely food, friendly staff and great location. Spa is best post 6pm when gets quieter.

Stayed in February 2024

Price was high for the swimming pool.

Fonsie in the restaurant was brilliant. She spoken perfect English

Stayed in February 2024

spa

Stayed in December 2023

I would like to recommend the very supportive and helpful approach that I had for the reception person (Jorge, Roger). Regards, Izhack

Stayed in July 2023

It was more or less bad luck to go for the breakfast together with about 60 french tourist at the same time. Not a fault of the hotel.

Very good service for reasonable price... Hotel is well located and very good equiped. You can enjoy the mountain view from some rooms. Do not hesitate to visit the wellness and spa.

Stayed in May 2023

Quite and quick service

Stayed in February 2023

All was very good! thank you very much for warm welcome!

Stayed in January 2023

it’s very close to the slopes.

Stayed in January 2023

I don’t like the idea to pay for parking and use of the swimming pool facilities…

The location spacious rooms

Stayed in January 2022

Parking in the lower levels of garage is EXTREMELY tight and hard to park in. If I had known, I would have dropped my bag and parked down the street in the open town parking lot.

It was a truly lovely respite to stay with the hotel. The staff could not have been nicer or more helpful. The room was comfortable and had a beautiful view. The Spa staff were great and I had an excellent massage. the village is small and pleasant even in off season.

Stayed in September 2021

For the price paid, I think breakfast could have been included.

Friendly and efficient staff. Check in was easy.

Stayed in August 2021

The bed was comfortable but small

The Spa

Stayed in June 2021

decor was awful

location bar downstairs

Stayed in April 2024

Cobwebs in 3 ceiling corners, chipped wood from the minibar cabinet, residue round the toilet and bidet bases and bath. Not my idea of a 5 star residence

Location

Stayed in February 2024

Very good service and customer orientation. Initially, we made a mistake and took the wrong number that we wanted. But they helped us to re-register for a suite with a minimum surcharge. Breakfast and dinner are beyond praise. The service and quality are at the level of Michelin restaurants and cheap. Javier, the manager responsible for the dining room, creates a cozy home environment. Thank you Javier! Special thanks to the reception manager Emanuel for prompt and high-quality assistance in solving our extra whims, we really appreciate it!

Stayed in January 2024

Location and value

Stayed in January 2024

Close restaurants at night

Location

Stayed in October 2023

-

Everything was amazing

Stayed in February 2023

everything

Stayed in September 2022

Horrible service, Cockroach in Bed, Bath was clogged

Horrible service, Cockroach in Bed, Bath was clogged

Stayed in October 2022

This hotel shouldn’t be a 5 star. It is between a 3 star and a 4 star but definitely not 5 star! Personnel need better command of English, breakfast needs to be varied as everyday it was 100% identical for 1 whole week. Spa girl attendant was very rude getting angry at us for asking about the spa services because it was before 13:00 which is when the spa opens, and you cannot book with anyone unless you stay at the hotel (so you cannot place bookings in the morning) + the fact the spa is not open to use during the mornings is also not convenient (should be a 5 star remember!). The room decor had considerable wear and tear, def in need if a refurbishment (if it is to be considered as a 5 star remember!). Whenever you went to the bar in the lobby, there was a queue if 15 mins minimum to get served cos the servers are not enough or just slow. After 10pm there is no possibility of eating anything in the hotel not even from the bar, at maximum they will do you a toast but only after a lot of pleading and grumbling. SO DEFINITELY THIS IS NOT A 5 STAR HOTEL. IT SHOULD BE DEMOTED AND REPRESENT THR REALITY.

The outside play area for the children is nice and the kids enjoyed it. its located in a beautiful area surrounded by bars with the mountain overlooking and river streams passing by. parking for our vehicle was always available. Even if breakfast officially closed at 10am, the staff always let us have breakfast till later when we woke up late.

Stayed in August 2022

No parking, no air conditioner. Check in takes 45 mins, check out 20 mins. Breakfast 10 minutes wait time to be seated in empty restaurant. Our windows view was to some wall with grpahitie and all night some cars driving above us. Looks like some basment level.. but it was 4th floor.

Hotel placed next to Ski Lift, just in 4 mins walking. Nice view from hotel pool to the mountains

Stayed in July 2022