Absolutely perfect location right next to ski lift. Big indoor swimming pool and proper sauna for relaxing after ski day. Parking facilities were perfect as El Tarter is usually packed and you don't find parking space.

Stayed in February 2024

The wifi in the room was weak on occasion, but this did not really bother us (it worked well in public areas). The pool and hot tub could have been ever-so-slightly warmer but again, this did not really spoil our stay. There was nothing we didn't like. It was a brilliant holiday.

The location is simply fabulous and the hotel cannot be beaten on convenience and price. All staff were friendly and helpful without exception. We were on a bed and breakfast basis. Breakfast was always plentiful and high quality. We ate supper in the restaurant one night. It was excellent and very good value. The bar area is informal and welcoming. The linked ski hire shop is fantastic. The pool and leisure facilities are a lovely add on. One of our party needed to work for a day during our stay. The staff could not have been more helpful and a private conference room was made available. We travelled with two dogs and when this hotel says 'dog friendly' it really is. Compared to similar hotels in the French Alps the Llop Gris is a refreshing change and superb value. We would not hesitate to return.

Stayed in February 2024

The rooms are tiny, the toilet is in a little closet separate and in the complete opposite area of the bedroom from the rest of the bathroom… the heat cannot be controlled individually and both the rooms as well as the hotel are very old and run down… could benefit greatly from a renovation and redistribution of the bedrooms… but we didn’t mind much as we only spent enough time in the bedrooms to just sleep. So will definitely be back!!

We loved the staff, everybody was absolutely excellent and super nice, the location was unbeatable and all the facilities that the hotel has to offer. The pool, the massages, the sauna, the billiards, the fondues and raclettes at the restaurant…

Stayed in January 2024

Staff didn’t know lots of stuff

Facilities

Stayed in January 2024

No heating on until November

good position

Stayed in October 2023

Best staff. Very helpful with everything. Traveled with family & kids on a unplanned road trip - we eneded in the hotel by casualty and enjoyed our short stay. Hiking in the low season + relax in the area.

Stayed in June 2023

the limited options for dinner and the fact that we couldn’t book half board through booking.com

the location is fantastic

Stayed in February 2023

Breakfast is quite reduced in options and the totaly lack of any fresh vegetables is annoying and unusualy. The rooms are quite small and a minimum hanger for ski clothings are missing. WC room does not have a washbasin!! Hotel spa is hilarious with main sauna not working, water pool not clean and jacuzzi not prepared.

The location of the hotelis very good for ski, just 10 meters from the slope. The staff is quite polite. the reception style decoration is quite interesting with very old pieces of furniture and mountain challet

Stayed in February 2023

rooms are small and is in need of some updates to the property

close to the slopes and friendly staff

Stayed in February 2023

If the staff changes the tablecloth on a table, during breakfast, once someone is done, it is no longer "available" to use for breakfast and the staff insists you use the tables with "breakfast tablecloths"?

The breakfast was the same every morning but it had something for everyone and every age. The food was tasty and diverse with options for vegetarians and gluten free needs. Wide variety of juices, teas and coffee.

Stayed in February 2023

The room and parts of the hotel did sometimes smell of sewage which was really disappointing as our friends hotels smelled really nice in comparison. Hot water in the room took ages and never really got hot enough. No tea and coffee making facilities in the room. Jacuzzi was broken for two days and steam room was closed. When it did reform it was full of young unsupervised kids. Finally the rooms are not well sound proofed and you will be quirked up at 6 or 7am every morning by snow plowing/clearing, helicopters or binmen. Did expect more for the price.

Pool was nice and the staff were very friendly and helpful. Skii shop downstairs and lockers was really good. Room was warm and the location next to the ski lifts was great. Breakfast was a small selection but good quality. Nice little bar area. Interesting decor.

Stayed in January 2023

The toilet light was by a sensor so any movement would turn on the light constantly throughout the night. We had to shut the door fully but the door was very loud to open so if somebody used the toilet during the night there was a loud creak to open the door and then the light would come on by sensor whereas usually we would not turn the light on during the night to use the toilet as it wakes the other person. Also we had booked a room with a picture of a spa style bath but there was only a shower in our room which was a little disappointing. Would have been nice to have some tea/coffee making facilities in the room.

The room was lovely with a balcony which was a nice surprise. It was comfy. Breakfast was nice. Staff were lovely.

Stayed in July 2022

construction work nearby lack of water for 2 days poor breakfasts breakfast area not kept clean

staff were friendly & helpful property location was good

Stayed in March 2022

think we had the worst room, in the basement next to the garage, but it was fine. Also mixed messages on how to book the restaurant.

location, facilities, food all great.

Stayed in February 2022

We had a great stay at LLop Gris! It was very clean, a beautiful layout and design, and the staff were very friendly & efficient. We had a slight finance issue and Javier went above and beyond to rectify. I would highly recommend this hotel; it comes with a family feel & you are very much taken care of. 

Stayed in January 2022

Lovely property and faculties, the decor was interesting and the staff were exceptional

Stayed in August 2021

Out dated bathroom facilities and size of room

Friendliness of staff

Stayed in December 2023

Everything was great!

We missed staying there in November 2022 due to unforeseen circumstances but the wait was worthwhile. Great location, beautiful views and lovely staff.

Stayed in August 2023

Nothing

Staff was very attentive to us, breakfast was very good and. Sara from the reception was very helpful

Stayed in July 2023

there was a sewer gas smell

location is great

Stayed in March 2023

They have an enormous problem with smells. Apparently not their fault (that's what they said). A permanent sewage smell in corridors, hallways and most important: in the room. We presented a claim and they said they were going to "see what they could do". Nothing happened. Next day, after our second (and more intense) claim they offered another room. Big surprise, a totally renewed room, not even close to the previous room, and with little to no smell. Big tip here: ask for a renovated room if you still plan to stay here. Really basic breakfast, not bad, but limited. The staff in general behaves with no service attitude, always with bad faces and exhausted voice (there were exceptions).

great location, ski in/out

Stayed in March 2023

perfect location, right off the ski lift. nice and friendly staff and the spa area was a plus (although the main sauna was closed…)

Stayed in January 2023

nearby still places under development. it has nothing to do with the hotel or its facilities, as it is not interfering in any sort. Yet visiting by foot you still see these buildings nearby under construction / development.

everything was above my expectations. The location was great (probably awesome in winter). Plenty of facilities for everyone to benefit from.

Stayed in November 2022

There was nothing we didn't like.

The hotel is brilliantly located for access to the ski lift (less than a minute walk from door to lift).. It was clean, comfortable, well maintained and charming - having everything you could need. The pool was great (and bigger than expected). The breakfast was generous with a huge range of options and the evening meals were delicious. Above all, the hotel staff were professional, friendly and went out of their way to make us feel very welcome. A thoroughly enjoyable experience which made for a great holiday.

Stayed in February 2022