Avenida del Ravell, 1, AD400 La Massana, Andorra
#7 of 22 hotels in La Massana
Guests' ChoiceBased on 44 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.7
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 20 May 2024
Andrea
United StatesRoom was very large and very nice. Location was great, we liked that it was in La Mesana as we found the town to be very charming and we were able to walk to nearby restaurants.
Stayed in May 2024
Reviewed: 21 March 2024
Georgina
United KingdomThe breakfast was great, there was a great selection of fresh pastries, churros and hot and cold food. The room was also very clean and spacious with two wardrobes, a sofa, a very large bed and a jacuzzi style bath. The hotel was also directly next to the gondola with the ski lockers leading right up to the gondola.
Stayed in March 2024
Reviewed: 12 March 2024
Mariola
United StatesMetal steep stairs in the back
Very convenient
Stayed in March 2024
Reviewed: 1 March 2024
Tal
IsraelWe couldn't use the spa as the air had so much chlorine in it, our eyes burnt.
Location is excellent, right next to the ski lift. Amazing breakfast and supper. Has ski shop next door. Other shops within walking distance.
Stayed in February 2024
Reviewed: 24 February 2024
Nicola
United KingdomNothing all good
Very good and lots of gluten free options
Stayed in February 2024
Reviewed: 16 February 2024
Albert
IsraelElevators busy at times.
Very convenient location, very friendly staff. Rooms are spacious and well equipped. Ski room available.
Stayed in February 2024
Reviewed: 15 January 2024
Peter
SlovakiaElevators are working in a very strange way, we had to wait a lot every time we took the elevator, and they were doing strange things, going the other direction more times, stopping on each floor, etc.. In the end we were so frustrated we started taking stairs.
Fantastic location, great hotel with nice and spacious rooms.
Stayed in January 2024
Reviewed: 14 January 2024
Matthew
United KingdomStayed here twice. Not the hotel’s fault really but some of their other stayers seem content to let their kids please themselves playing on the floors whilst they relax down in the bar. Constant noise of kids pissing about hollering and playing whilst others might be trying to get some sleep.
Nice, clean and modern
Stayed in January 2024
Reviewed: 26 June 2023
Keeley1351
United KingdomSpa was a bit difficult to get to and not open very long (5 hours)
Great location, good breakfast and dinner options, nice lounge area and bar!
Stayed in June 2023
Reviewed: 3 March 2023
Shane
United KingdomN/A
Really great staff, helpful and friendly. Great location, minutes walk to the ski lifts and shop for equipment hire. Food was also good with more than enough options (buffet) for breakfast and dinner.
Stayed in February 2023
Reviewed: 7 March 2022
Jessica
SpainEverything! The staff was impeccable! The location… no complaining at all!
Stayed in March 2022
Reviewed: 14 February 2022
Grice
FranceLocation perfect, food great, rooms beautiful
Stayed in February 2022
Reviewed: 3 February 2022
Natalie
Spainfelt a little dated
great location, clean and tidy, breakfast was great. friendly staff
Stayed in January 2022
Reviewed: 13 December 2021
Nada
SpainThe room felt a little cold but that could be because I didn't know how to use the thermometer well enough.
The room was great. Located on the 2nd floor we had a balcony facing the mountain and with a view of the gondola. The location of the hotel was fantastic, it was perfect for a walk to explore the surroundings and only a 2 minute walk to the ski lift. It was also next door to a ski equipment store for which the hotel gives you a 10% discount! The breakfast offered various choices and respected health measures by offering different time slots to avoid over crowding. The staff is very welcoming and helpful. There is a large lounge area and bar with snacks near the pool table which offers a great view of the snowfall.
Stayed in December 2021
Reviewed: 13 December 2021
Nada
SpainThe room being located on the top floor (4) meant that there was no real window for a view. There was only one window on the ceiling which due to the snowfall was completely obstructed. The room was warm at first but then got cold and no matter how much I turned up the heat it didn't seem to get warmer (perhaps I was doing something wrong).
The breakfast offered various choices and respected health measures by offering different time slots to avoid over crowding. The room was great and offered both bath and shower options. A nice surprise was having a coffee machine and a little extra room with a couch which was also a pullout bed. The room also had two TV's which offered both Spanish and French channels. The hotel location is great and allows for lovely walks to discover the surroundings.
Stayed in December 2021
Reviewed: 21 August 2021
Cristina
ItalyBreakfast: I would suggest more local food (cheese, bread, cakes)
Stayed in August 2021
Reviewed: 31 December 2023
Carolina
United KingdomVery dated
Location
Stayed in December 2023
Reviewed: 25 March 2023
Susan
United Kingdomlounge is more like a corridor had to go to other hotels nearby for comfort
very clean and huge room
Stayed in March 2023
Reviewed: 10 September 2022
Nick
FranceThe hotel felt dark and functionable but considering it is basically a hotel for skiers in the winter and walkers and mountain bikers in the summer, that's probably to be expected. Car parking and animal charges were high.
The buffet breakfast and evening meals were good value for money.
Stayed in August 2022
Reviewed: 21 February 2022
Patricia
IrelandThe management of the spa area could have been better. Due to covid there were restrictions on how many could be use each facility but there were more people allowed in than that restriction allowed for so often we were just standing there looking stupid.
The location of the hotel in relation to the ski lift was fabulous. I honestly didn't realise when I booked it that they were right on top of each other. The rooms were fabulous, though the bath stopper in one room was broken so we couldn't use the tub, and the beds were super comfy. The staff at the hotel were also amazing, they did everything in their power to make sure we had a good stay.
Stayed in February 2022
Reviewed: 3 January 2022
Alex
United KingdomEmailed very early about parking but didnt get any.
Staff worked very hard
Stayed in January 2022
Reviewed: 25 January 2024
Erik
SpainThere are no comments available for this review
Stayed in January 2024
Reviewed: 25 January 2024
Erik
SpainThere are no comments available for this review
Stayed in January 2024
Reviewed: 22 January 2024
Craig
United KingdomThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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