Carretera General de Arinsal, 15, AD400 Arinsal, Andorra
#5 of 40 hotels in Arinsal
Guests' ChoiceBased on 48 hotel reviews
8.7Cleanliness
9.2
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
9.8
Value for money
8.9
Free WiFi
9.6
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Showing 1 – 25
Reviewed: 3 March 2024
Stephen
United KingdomNothing
The location
Stayed in February 2024
Reviewed: 2 March 2024
Henrique
PortugalPerfect location. Friendly staff.
Stayed in March 2024
Reviewed: 24 February 2024
Brian
IrelandOur room was in the attic and found kneeling down to wardrobes at little awardward. Hit our heads a few times.
Location, Value for Money, Comfortable.
Stayed in February 2024
Reviewed: 24 February 2024
Cserb
IrelandI personally as a mom of 2 really fussy eaters missed a fridge and a kettle , but i was able to use the kitchen acorss the road or the staff in the restaurant at the groumd floor of micolau did not hesitate for a second to help
Really friendly atmosfere .There wasn t a single day the team didn t interact with us, see how are we are getting on or if we need anything . Easy to communicate with really good english and were using whats app as well . All info got before check in so at check in, tired after a long trip with 2 kids a meat and great and we went strait to our room . First hotel we had netflix kids loved it . Our room was aired and tidyed every day without hesitance . Really warm and comfty room ( we are a family of 4) clean sheets extra blankets and pillows were available . We weren t lucky to have snow in Arinsal but the team were really helpfull recomending alternative locations ,Ordina Arcalis , and the kids had a an amazing time skiing . Also we had a percentage of discount when renting the ski equipenemt , St Mouritz group ,recomandations of good family friendly restaurants and so on . Quiet place and respectfull guests , not a single night we were woken up buy noisy people .. We had an amazing time, felt welcomed and all efforts were made to make us feel like home . The sky lifts are just across the road , free parking , supermarket also across the road and lost of good restaurants ,irish pub pizza places grill , burger s sport and hunters bars and so on .
Stayed in February 2024
Reviewed: 24 February 2024
James
United KingdomGreat location to get up to the slopes, the staff were fantastic and the breakfast was very good! 100% recommended
Stayed in February 2024
Reviewed: 31 January 2024
Steven
United KingdomNothing
Great little hotel in centre of Arinsal. Excellent staff.
Stayed in January 2024
Reviewed: 29 January 2024
Kerrie
IrelandIts very hard to find a negative! Rooms are a little small but it adds to the charm.
Its very close to the Gondola. The staff are beyond helpful and friendly.
Stayed in January 2024
Reviewed: 19 January 2024
Neil
United KingdomNothing to dislike
The property spotlessly clean. staff where very professional and helpful regularly checking to see if there was anything you needed. The hotel was perfectly placed for all amenities and the ski slopes. All round Pleasant experience.
Stayed in January 2024
Reviewed: 14 July 2023
Luis
United StatesThe hostess was great. Breakfast also good.
Stayed in July 2023
Reviewed: 11 March 2023
Hugh
United KingdomSome noise from other people moving about the hotel. I paid extra for a balcony which was tiny and wasn't worth the extra money. Also a slightly misleading message about a 20% discount code for ski hire which actually was only 5% - though the ski shop was very close and very good.
Very friendly and helpful lady running the hotel. Good buffet breakfast. Also good Mexican food in the evenings.
Stayed in March 2023
Reviewed: 19 February 2023
Mark
United KingdomRooms were very small
Excellent location Excellent staff Clean Nice breakfast Nice restaurant
Stayed in February 2023
Reviewed: 18 February 2023
Dominie
United KingdomLocation - to near the pubs etc. It was advertised as quiet. The hotel was quiet but the location wasn’t
Noisy from pubs and people in the street at night
Stayed in February 2023
Reviewed: 28 January 2023
Joanne
United KingdomThin walls and small room but great for a few nights stay.
The lady in charge couldn’t do enough for you, so friendly and helpful
Stayed in January 2023
Reviewed: 21 January 2023
Daniel
United KingdomCecilia the member of staff was warm and friendly always felt welcome. Brilliant location for ski lift in the day and restaurants/bars at night. check in was so smooth and easy, just what you need after a long day travelling.
Stayed in January 2023
Reviewed: 4 January 2023
Dinnamon
United Kingdomall things considered nothing could have been better at the hotel but for the man upstairs God/allah more snow pls
A basic coninental Breakfast plus cerial and fruit great staff Cecelia is so so helpful yes rooms are small but comfortable and enough space to store everything felt very safe and secure rooms are also warm and ours was quiet at night dont be put off by the Derby next door . the California grill is the best food in Town in our Opinion its a must.
Stayed in January 2023
Reviewed: 9 August 2022
Dieter
BelgiumThe room was a bit small, probably due to the fact that the hotel is in a traditional stone house.
Very friendly host. Nice breakfast. Well maintained infrastructure. Excellent location. There is a Mexican restaurant downstairs which serves very good food.
Stayed in August 2022
Reviewed: 6 July 2022
Keri
United Kingdomthe restaurant wasn’t open and no air con.
clean, comfortable and lovely staff in a great location
Stayed in July 2022
Reviewed: 3 April 2022
Ivan
SpainHotel host Ceci absolutely makes the place unique and as the say goes priceless. Nothing was too much to make our stay truly pleasant.
Stayed in February 2022
Reviewed: 21 March 2022
Shane
LuxembourgFantastic staff who couldn't have been more helpful and a pleasure to speak to
Stayed in March 2022
Reviewed: 26 February 2022
Zara
United KingdomAmazing all of it , hotel , staff , close to everything and catered so well for gluten free for myself . Would definitely recommend and will be going back. So welcoming and friendly at all times.
Stayed in February 2022
Reviewed: 9 January 2022
Matthew
United KingdomRandom light came on I our room occasionally that you couldn't turn off. Missing bath plug.
Modern, nice breakfast, great staff. Had everything you needed, place to put your ski etc. Close to everything.
Stayed in January 2022
Reviewed: 2 February 2024
Javier
SpainThe under roof rooms did not have much space neither light. Also it was complicated to air out clothes.
The location and the breakfast, perfect for skiing.
Stayed in February 2024
Reviewed: 11 January 2023
Silvin
United Kingdomthe bed and noisy Irish bar next door which isn’t the hotels fault but something to consider
nice little hotel, very close to the Arinsal ski gondola, shops, restaurant etc
Stayed in January 2023
Reviewed: 25 March 2024
Hugh
United KingdomThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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