Nothing.

The hotel staff were so friendly and helpful, with excellent service. The food in the Hotel was also excellent.

Stayed in February 2024

Location

Fantastic location to the first ski lift and central for all Apres and bars, restaurants. Hospitality were fantastic. Sasha and his wife are amazing and helpful for everything you need.

Stayed in February 2024

Bit noisy at night with clubbers leaving various places but this wasn't all the time and not in their control. Heating was very warm at night (great not to be cold though) and they were very considerate and adjusted it at night and warmer during day etc. But just being picky with this!

Service was brilliant. Although there was a language barrier with most staff (as we are English), they tried to assist. But... The main guy was just brilliant (Franck)! He was so helpful and was very keen to look after us and help us enjoy our stay at Hotel Mirtil. Very attentive to our needs, mostly available and saw us out with breakfast for our early morning departure. Room was good enough for family of 4, easily accessible with lift or stairs, clean, good location and fed well as part of our package. Spot on for a 3*!

Stayed in December 2023

Poor sound insulation, lack of fresh vegetables, it would be better to move the towel shelf in the bathroom because now it is located in the place where it's possible to hit the head

Service is good, managers are very professional, loyal and English-speaking. Rooms are good and cozy, hating is good, however, walls were too thin, we heard all our neighbors' sounds. Tasty breakfast, perfect pastry and coffee. As a wish - to add fresh vegetables. Ski lifts in 150-200 meters. Good location

Stayed in January 2024

A little noisy at night - but to be expected with this location .

Location = so so easy.

Stayed in December 2023

A little bit noisy

Very nice hotel, room has everything needed. Excellent location!

Stayed in December 2023

Bed linen was dirty.

Almost everything was Great.

Stayed in November 2023

emplacement de parking mais c e n est pas possible,

tt etait correct

Stayed in September 2023

Room a bit basic

very clean, brilliant location

Stayed in March 2023

location

Stayed in February 2023

clean, comfortable and convenient for the slopes, good breakfast, nice staff

Stayed in February 2023

can be a little noisy at night when bars kick out etc

great location in the centre, not far from the ski lift. Facilities were good, modern rooms with buffet breakfast. Restaurant food also really good so definitely worth a visit. Friendly staff.

Stayed in February 2023

bit noisy outside

the location

Stayed in February 2023

location of hotel

Stayed in February 2023

No where to sit and relax after a day on the slopes. Only 1 rattan chair in quad room.. Lack of storage and no safe to store important documents and valuables. Rooms on the upper floor in need of renovation, part of our door was broken and lock jammed with us being unable to get out for 30mins. Walls are paper thin so could hear everything from neighbouring rooms.

Excellent location opposite the slopes. Supermarkets everywhere.

Stayed in December 2022

parking

location

Stayed in August 2022

The room was very modern and clean. Staff were very helpful and friendly.

Stayed in July 2022

excellent beds, good breakfast

Stayed in July 2022

Excellent value for money for good sized rooms and a nice breakfast. Super close to the ski lifts so all very convenient.

Stayed in April 2022

from outside it does not look that nice, but once you come inside, great. although the windows still let some cold passing, so the heating is probably not sufficient. according to the instructions, the checkin is after 4pm? but they required the checkout before 11am, which does not seem correct. knowing they had a group checking in at 12h, it’s not our fault.

the hotel has recently been rebuild inside, it seems, and the conditions are great.

Stayed in March 2022

The room is small and basic and if you need an hairdryer you need to ask for it at the reception. the breakfast is very basic. The staff is not there 24 hours. You can ring them but Andorra has a different phone rates than Europe, so you pay 15 minutes every minute. We had an issue during the night, some customers were shouting and making crazy noises until 3 Am. We asked gently to stop but they didn't care. It was not possible to reach out the staff (who not always speaks English).

The location is great. You have supermarket and a nice bakery and a restaurant next to the hotel and the ski resort is in a few steps. The room was clean with comfy bed.

Stayed in January 2022

En general m'ha agradat

Stayed in January 2022

No air conditioning, which made it really hot when we stayed there. It is really noisy if you keep the window open.

Conveniently located, the hotel is clean and provides a good breakfast.

Stayed in August 2021

Nice and helpful staff. Very good and clean room. Very good location. Parking nearby

Stayed in July 2021