The understanding of the workers

The workers at the receptions were really helpful and accepted to change room when requested.

Stayed in May 2024

Value for money, close to resort

Stayed in February 2024

All ok

It’s as you see in the advertaising

Stayed in March 2024

the beds were very uncomfortable

Stayed in March 2024

Parking spaces are tiny, and only 1 space available per room. Room consumables like plastic bag and toilet tissue are unrefillable, need to buy somewhere else if need extra. Hot water is not enough, I got a cold water shower as I am the forth person get shower in a six people room.

Staffs are friendly and helpful, location is closed to gondola in around 10 mins walk, rooms are clean.

Stayed in February 2024

Staff were a bit aloof

Heat facilities and close to ski lift and nightlife

Stayed in February 2024

Couldn’t find the ski locker

Greta location, perfect for skiing

Stayed in January 2024

The mattress were not very comfortable. I think the kitchen should be provided with more kitchen tools.

Stayed in January 2024

Would like to receive details in advance details how to pick up keys when arrive after check in time. Too late check in at 17.00 and too early check out at 10 am. Short time to stay for the high price.

Location

Stayed in January 2024

Kitchen is smaller than looks on photos. No light in corridor, we were using phone's torch to find our apartment's door. No any small door carpet neither in corridor, nor in the apartment, to clean the boots. Not a big investment, but would help to avoid dirt and moisture from footwear in the apartment (it was a lot of snow during our stay). Greasy wet plate in cupboard. Check out until 10.00 is not a good idea, especially having in mind, that property requires that guests MUST clean the kitchen and wash dishes and cutlery, and remove the bedding and put it in the bathroom, together with used towels. We were in hurry like a hell to check out in time....

Good location, just 350m walk to ski lift TSD4-El Tarter. Nice view to the mountains. Comfy beds, good pillows. Washing machine and dishwasher. Nespresso coffee machine (uses nespresso capsules, we brought standard Nescafe capsules, they are not compatible !). Cheap municipal outdoor parking just 200m from the block (costs 3 eur/day).

Stayed in January 2024

Kitchen and supplies.

Stayed in August 2023

200 € guaranty deposit was too much, from my point of view, for one night stay.

Everything was perfectly fine.

Stayed in July 2023

The beds could use an update. They weren't too comfortable. I wish the parking and ski locker were included in the price of our accommodation. We were surprised to learn upon checking in that parking was an additional 12 Euros per day. Knowing this beforehand might have affected our decision to stay as there are other places nearby with similar rates that include parking in their price.

Friendly staff. The accommodation was simple yet had all the amenities we needed for our short stay. We appreciated the washing machine! The ski hill is a 10-minute walk away.

Stayed in February 2023

The view from our room was straight into another apartment block which was very close. Was fine in winter as mostly out in daylight hours. Would be unpleasant in summer.

Spacious clean accommodation. Great location for ski lifts.

Stayed in January 2023

The flat was smaller than what we contract.

Very nice apartment! Welcome staff.

Stayed in August 2022

The apartment receives frequent visitors so in some places, it was lacking in maintenance (i.e. a broken radiator), but nothing major.

We brought our English setter since it's a pet-friendly property (with supplement). We were surprised for the hosts were so accommodating, offering a "pet amenity set" (foldable drinking bowl, food bowl, bag dispenser) as well as an extra sheet to protect sofas in the event your dog sits on the sofa (ours doesn't). A very nice detail!

Stayed in August 2022

decoration tired

location

Stayed in April 2022

There were some additional costs related to various amenities (ie parking, extra towels, bed lining and so on) which we didn't know of upfront. We parked some of the cars at the gondola for free.

The apartments were spacious and comfortable and meet our needs. The sofa is not for 2 adult people, please consider booking an additional apartament.

Stayed in February 2022

Explanation of where the ski store (for boots and skis) could have been better. I didn't register it was in a different block and would require a different door code to get into.

Friendly reception and good to know there would be a person for any questions

Stayed in February 2022

nothing... I was very happy with our stay and would return here next time

apartments was clean and warm and very quiet (great for us with a child). restaurants and bars a 100m walk up the road. kids play park just up the road and a very well stocked supermarket.

Stayed in February 2022

The hot water for shower was only enough for 1 person, which was problematic after a long day skiing. After it ran out we had to wait for a couple of hours before it was available again. It really needed to be fixed urgently. The beds were rather too hard.

Location was perfect, a short walk to the ski hire shop and ski lifts. Two supermarkets within the walking distance. Equipped kitchen. The flat was warm.

Stayed in January 2022

beds were uncomfortable

great location and really liked the apartment

Stayed in December 2021

We didn't have the best views but the apartment was so nice!

Raul the receptionist was awesome. Super nice and friendly! The facilities where just perfect for the occasion.

Stayed in January 2022

Kitchenette was a bit minimalist, very little work space or storage space. The underground garage, as we've often experienced in Andorra, needs slow and careful driving to get around the tight pillars and bends.

We arrived on a busy Friday night. Staff were still at the office serving arrivals even though it was 30 mins after their closing time. They didn't seem grumpy or impatient to close. Thank you! Then when we decided to leave early, they just told us to clean the apartment, put rubbish in bins outside, and deposit the keys in the letterbox provided. The sofabed was surprisingly comfy, not a mean or 2-part mattress with an awkward fold line like some. Less than 200m walk to the lift is of course a bonus; more when you use the lockers at the lift and not at the apartment.

Stayed in December 2021