Place

Stayed in January 2024

Great clean property and really caters to families. The view to the mountain is just incredible in the winter.

Stayed in February 2024

1. Rooms are large and comfortable with great facilities. However, there is no ventilation beyond opening the doors and so can get uncomfortably hot on spring days. Also, rooms below the restaurant do suffer from noise as the staff prepare for breakfast (from 0630) and clean up from dinner (2230). 2. Paying 45 per adult and 25 per child for dinner every night as part of the half board option, I would have hoped that water would be included. However this came at a supplement which did not sit well.

Amazing location right next to the gondola with lockers and ski shop all within the same complex. The food was great. We opted for half board in the buffet restaurant which had a great variety for breakfast and dinner. Rooms cleaned every day with a turn down service. Junior Suited are large and spacious for a family of 4. The staff delighted to help at every opportunity, despite it being the final week of the season.

Stayed in April 2024

Everything is great

Stayed in March 2024

Breakfast was perfect and SPA excellent. The rooms may need to be renovated shortly.

Stayed in February 2024

No parking, Pillows, not comfortable

Location, access to the sky facilities, free locker for equipment

Stayed in February 2024

The spa should have a children’s hour with reduce facilities The kids also want to have fun !!!!

This Hotel is a great choice for the area the hotel to ski lift experience is second to none. The east of parking and accessing your room is fantastic and takes all the hassle away from you end skiing

Stayed in February 2023

a bit pricey

location, atmosphere, part of a larger group with spa restaurants child care

Stayed in February 2023

cost of buffet and spa - very expensive and disappointed the swimming pool wasn’t included . bar staff were a little light on the ground in the evenings. but maybe that was because the season was coming to an end.

amazing location, pretty reception area , comfy rooms

Stayed in March 2023

Loads to eat

Lovely

Stayed in March 2023

excellant position. very nice room. very good breakfast

Stayed in March 2023

perfect location for a ski vacation. very nice hotel right above the saldau lift

Stayed in March 2023

basic guest service, one restaurant onsite

Location, good family suit.

Stayed in January 2023

Mountain View from room/balcony were without a doubt my favourite. Breakfast and views whilst dining were excellent

Stayed in February 2023

The evening buffet was expensive at €52/head. We decided to eat locally instead.

Breakfast. Didn't use the spa this year.

Stayed in February 2023

The only disappointment was that the lift in the Wellness Spa was out of order, which was also the case last year. My wife has had a knee replacement, so having to use the stairs over 3 floors is difficult. A staff/delivery lift was available but this needed to be accessed external to the Spa. It was a shame.

The hotel location is exceptional and the staff were so friendly and went out of their way to provide an excellent service at all times. This applied to the front of house staff and all the staff in the dining room.

Stayed in February 2023

Hotel bar prices are high

Everything was perfect - comfortable and spacious room, very good breakfast with rich variety, excellent location for ski - right next to the gondola, ski-in at the end of the day, ski rental shops nearby. SPA IS AMAZING!!!

Stayed in February 2023

The wifi is slow and disconnects at times. Not advisable if you’re working.

Love the location, near the cable car to go up the slopes. They have a nice terrace to view the slopes also. Great views from the room. Access to Mini Club for babies / toddlers. Friendly staff, lovely ambiance and clean facilities.

Stayed in February 2023

the cost, linked to the standard of the room. not sure if this statement is true, but we have booked several times with booking.com and it would seem we always get the lowest standard / smallest of the rooms available in the hotel range - despite significant cost noise! on this occasion we travelled with a small baby (eight months) who has a relatively early (2000hrs) sleep time. yet the noise from older children 5-14 playing in the hall, on the stairs, shouting across landings and running around beyond 2230hrs we approached the hotel and the guests and neither took steps to calm the children down at an appropriate night time a formal complaint was submitted to the hotel / but they didn’t respond sadly

excellent location, stunning hotel. located on top of the gondola with excellent access to parking / ski equipment and the Soldeu village breakfast and bar services where at a high standard

Stayed in February 2023

Sent several mails prior to travel with some queries. Got no answers. Arrival greeting very abrupt. Not welcoming at all. Pointed out that there is a spa in Hotel. But told us twice not included! We were happy to pay. Felt it was a negative to repeat not Included. Like we were in the cheap rooms!! Reception staff were sometimes friendly. Sometimes barely acknowledged you. O leaving, said goodbye to 2 .en o reception, and they did not so much as acknowledge us. Bath robes!! One was tiny and so worn , it was actually funny! We were here 8 years Rooms have not been upgraded at all. They are very clean. Cleaning guy was excellent. But very dated. Not even a complimentary water in room. Asked about Restaurants in Hotel at reception. Was told to download app. Point is that they should try upsell! Talk to guests!

Location cant be beaten. Breakfast good.

Stayed in January 2023

paying for the spa should be inclusive.

location decor

Stayed in April 2022

noise in the room from the cars passing.

location

Stayed in April 2022

You will have to pay for a 2h access to the spa, which you also have to book in advance. Dinner was buffet style and over priced for what it was. No teenage ‘common room’ or other facilities.

the location was perfect. The breakfast lovely.

Stayed in March 2022

The rooms were a little cramped and should have had tea/coffee making facilities. The open plate of cakes in the foyer at a cost of 2 Euros each were unappetising. Similar ski resort hotels we have visited offer hot drinks and light snacks free of charge for guests in the afternoon.

The staff were lovely. The food was good - not exceptional but fine. Our room offered a beautiful view of the ski area. The bathroom was well appointed with plenty of towels.

Stayed in April 2022