Nothing particularly I will return

Good size rooms, comfortable with good views at rear Big breakfast

Stayed in March 2024

Bar was rarely open, and cooked breakfast was poor. Disappointed the spa was extra, expensive and unimpressive. Felt really it should have been included in room price.

Room was great, large and comfortable.

Stayed in March 2024

View,parking,nice room,comfy bed

Stayed in October 2023

The restaurant isn't good, and the only dinner choice was a buffet that wasn't great. I got enough to eat, but it wasn't delicious or worth €22 for me.

The facilities and surroundings are wonderful, with beautiful grounds and a creek/river running through the back. I'm so happy that the hot tub was available for me to book an appointment. I like the bar and restaurant on site.

Stayed in September 2023

In our opinion there was nothing really to dislike about hotel

This hotel was within our budget for our stay in Andorra which was great but more importantly for us - it had a free car park. We had included breakfast and the breakfast was good with plenty of choice. We had two rooms and both were ok

Stayed in August 2023

The street noise was very loud so we had to close the windows, but there was no AC.

Stayed in August 2023

-

The staff -in the reception and the pool bar as well - was extremely nice, always helpful. The massage was really good. The room was clean and well equipped (safe, many toiletries-very nice fragrance). The entire place was very pleasant.

Stayed in July 2023

Very nice place to stay in front of the nature and mountains

Stayed in May 2023

no electrical kittle and no fridge

Stayed in March 2023

The room key card kept malfunctioning which could be a bit irritating, it also tripped the electric and the fuse turned off. Easy fix but irritating. We were lucky to have left on Monday as a school trip arrived the night before and it was quite loud, the walls are very thin between the rooms.

The staff were very friendly and tried to be helpful. the location was good, not too far from the gondolas, walking distance but up a big hill! The breakfast was good with a variety of things to choose from. The room we stayed in had a balcony and the stream outside was a lovely view to enjoy in the mornings.

Stayed in March 2023

the sauna and pool have to be paid per person to be used

super comfortable bed, also loved the window view to the mountain

Stayed in February 2023

next to small but busy road so there was noise of the traffic until midnight. Also you could hear the noise of the neighbor rooms easily.

Nice, clean and spacious rooms, free parking

Stayed in February 2023

It's just slightly out of the main town, so it's a pretty steep walk uphill to get to the centre. But good on the way back because it was downhill! The decor was a little old and tired, but everything was nice and clean, so it didn't really bother us.

Lovely hotel. Ambience had an old-fashioned mountainy feel. Very cosy. Staff were exceptionally helpful and accommodating. The buffet breakfast was amazing! My favourite thing was how dog-friendly they were. Dogs were allowed everywhere in the hotel apart from the restaurant, and we even received a welcome pack for the dogs, which included a ball, a collapsable drinking bowl and a treat. Really nice touch. Would defo book again here.

Stayed in December 2022

Bedrooms were a bit dated

Nice hotel with lovely views. Very nice lounge and bar area. Reception staff were very good

Stayed in September 2022

Being changed to a balcony room on the second day

Breakfast was great

Stayed in August 2022

It was great.

Loved the location, the sound of the stream, and the helpful staff. The room was perfect and the bathtub was a wonderful surprise.

Stayed in June 2022

Everything was fine.

Food was excellent, bar facilities were ok, not much selection in beer.

Stayed in May 2024

overrated for a four star hotel, I think it is a three star hotel

the view

Stayed in March 2024

Nothing

Location, facilities, condition, staff and restaurant

Stayed in July 2023

Nothing

Excellent

Stayed in April 2023

The hotel rooms are very tired and need updating - décor and furniture. Tiles in the bathroom were cracked, bedside drawers coming apart when you try to open them, etc. The supplied hand wash, shampoo, conditioner and body wash dispenser bottles were not checked before every new customer. Two of ours were empty on arrival. The bar area is really cold and feels unfriendly. Not a lot to do in the hotel - one pool table and that's it. The TV channels are all in Spanish and French apart from BBS news. There is a sauna and a jacuzzi but it will cost you 10 Euro per person for 1 hour and needs to be booked in advance. Total rip off! I was travelling with my teen daughter and requested a twin room. They didn't have one when we arrived and we were placed in a room with 4 beds and tiny storage. Even though the room was spacious for 2 people, the 4 beds made it really awkward, one was so closed to the balcony that you couldn't actually open the balcony door unless you move the bed. It was very uncomfortable as we had to manoeuvre around the beds and had no space to move freely. There was a group of teenage pupils on our floor (Block 1, 5th floor), who were constantly slamming doors, screaming and gathering in the corridor, so after a day of skiing you couldn't actually relax and had to put up with all the noise. The lift not always works so we ended up using the stairs several times, which wouldn't be a problem if we were on the 2nd floor and not on the 5th!

The food in the hotel was excellent. We had breakfast and dinner. The variety was very good and there was always available tables so we didn't have to wait to be seated. The staff was friendly and would try to meet all your requirements.

Stayed in February 2023

WiFi in room was poor (1201) Unable to use sauna on my last day as the hotel was “too busy”

Good breakfast Friendly, helpful staff

Stayed in February 2023

This review has been hidden because it doesn't meet our guidelines.

The bed was a little too soft.

The food was good and the staff were lovely.

Stayed in November 2022