Avinguda les Subiranes s/n El Serrat, AD300 Ordino, Andorra
#4 of 19 hotels in Ordino
Guests' ChoiceBased on 62 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 25 March 2024
Yuval
IsraelThat the spa costs extra. The location is good for ski but not for apre ski.
The food was amazing.
Stayed in March 2024
Reviewed: 6 February 2024
Christian
United KingdomAs always, location, service and food is excellent. Best hotel in Andorra
Stayed in February 2024
Reviewed: 27 January 2024
Elisabeth
AustriaGreat breakfast buffet, everything there!
Stayed in January 2024
Reviewed: 9 January 2024
Julien
PortugalTo leave the place
Very cosy chalet staff super friendly
Stayed in January 2024
Reviewed: 19 October 2023
Marti
United StatesI can't think of anything I didn't like.
This is a wonderful hotel, with gorgeous views! The staff were all friendly and professional. Though rustic on the outside, the hotel is updated, clean, and modern. The bed was more comfortable than many European beds. Dinner was very good, and breakfast was excellent! I especially want to rave about the fruit. They had a large selection to choose from and each piece was ripe to perfection.
Stayed in October 2023
Reviewed: 8 October 2023
Arseniy
Russiarestaurant, staff, room - all was perfect
Stayed in October 2023
Reviewed: 16 August 2023
Santi
SpainBed and bathroom quite old
Everything
Stayed in August 2023
Reviewed: 28 July 2023
Jennifer
United KingdomNo a/c in room (or we didn’t find it). It became very hot in the night and we had to open balcony door to get some air.
Very clean . Available free parking outside front of hotel. Garage parking also available underground if space not available (there is a charge for the garage). Good food in restaurant. Comfortable beds. We had room with a balcony which was good to have - beautiful views. Approx. 10 mins from Ordino which was a nice town.
Stayed in July 2023
Reviewed: 23 July 2023
Sergiy
SpainFantastic hotel, fantastic personal and environment!
Stayed in July 2023
Reviewed: 3 July 2023
Jasteele
GermanyGorgeous location overlooking El Serrat. The hotel is a beautiful in the setting and the mountain view from the back side and rushing stream are enchanting.. The room was spacious and clean. I had breakfast and dinner included, and both were delicious.
Stayed in July 2023
Reviewed: 13 June 2023
Jonathan
Francenothing
Very modern, beautifully furnished and comfortable hotel. Well worth the visit. All staff were exceptionally polite and helpful. We received an upgraded room without asking or being told that this was the case. First class service absolutely a 5 star hotel.
Stayed in May 2023
Reviewed: 23 May 2023
James
United KingdomNo complaints
The view from the balcony, the friendlyness from the staff
Stayed in May 2023
Reviewed: 21 May 2023
Richard
United StatesThe turn the parking lot lights off at night. While we left at dawn, I had to place items in the car before the sun was up. Some lighting would be better, but I understand reducing it from the early evening full brightness.
We were there for only one night visiting the beautiful little nation and had to depart very early in the morning. The staff were kind enough to put out a significant cold buffet for us despite being well before the scheduled breakfast time. It included much more than one might imagine. I won't spoil the pleasant surprise. It was great!
Stayed in May 2023
Reviewed: 26 January 2023
René
GermanyAmazing stay like last Year. Thank you!
Stayed in January 2023
Reviewed: 14 October 2022
Anne
United KingdomWonderful location, so nice to see before the snow arrives. (ok to find once we got on the right road, road signs tricky in Andorra! And don’t go to Hotel Bringue which is lower down the hill, Xalet is the next hotel up the hill!) Very friendly helpful staff.
Stayed in September 2022
Reviewed: 9 October 2022
Dr
Austriavery friendly and helpful !
Stayed in October 2022
Reviewed: 6 October 2022
Munder
LibyaNothing
Everything,, location, room, dinner, staff, clean,
Stayed in October 2022
Reviewed: 25 July 2022
Arne
SpainAmazing location high up in the mountains. Attentive staff, multiple parking options. Comfortable rooms. Good food.
Stayed in July 2022
Reviewed: 17 July 2022
Hstraveller
United KingdomSometimes could hear people in corridors
Very good food for dinner and breakfast. View was brilliant.
Stayed in July 2022
Reviewed: 19 May 2022
Amanda
CanadaNice boutique hotel. Room was comfortable, and staff was exceptionally attentive.
Stayed in May 2022
Reviewed: 18 May 2022
Yeow
SingaporeThe size of the room could be bigger for the price
While it was a bit far from the town, the view from our balcony was worth it. The staff spoke good English and was able to give us good advice on the hiking trails. The spread during breakfast was good, and the dinner was great as well.
Stayed in May 2022
Reviewed: 1 May 2022
Alba
Spaineverything was great
Stayed in May 2022
Reviewed: 16 April 2022
Frances
United KingdomNothing
Beautiful location and the staff were friendly and helpful. Fantastic spa and restaurant was nice.
Stayed in April 2022
Reviewed: 26 January 2022
Karen
United KingdomPerhaps they could offer deals for the spa when it is not very busy. They could also promote skiing deals.
The location is great in a very beautiful spot with easy access to the ski field.
Stayed in December 2021
Showing 1 – 25
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