Rrugica Mbrica, Lagja Kala, 5001 Berat, Albania
#35 of 78 hotels in Berat
Guests' ChoiceBased on 113 hotel reviews
9.0Cleanliness
9.1
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.3
Value for money
9.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Andre
Estoniano way to take a shower without getting the entire bathroom floor wet. Seems to be a trend around there.
Amazing location and food. I would have paid the same amount just for that breakfast for the 3 of us. Very convenient when travelling by car - we parked right in front of the hotel and enjoyed the next morning walking all over old town before checking out.
Stayed in May 2024
Reviewed: 15 May 2024
Luis
Costa RicaI actually loved everything!
I love the location and the breakfast was AMAZING!!!
Stayed in May 2024
Reviewed: 14 May 2024
Nair
United KingdomExtremely friendly staff, nice view from the rooms Highly suggested 😇
Stayed in May 2024
Reviewed: 10 May 2024
Syl1602
NetherlandsThe breakfast was great. The location is perfect. The owner is very kind.
Stayed in May 2024
Reviewed: 3 May 2024
Valerie
BelgiumNothing :)
Excellent location, amazing breakfast, stunning view, nice landlord
Stayed in April 2024
Reviewed: 1 May 2024
Iuliana
RomaniaNo really a problem for us, but some small things could have been improved, the lack of a second lightbulb in the bathroom and of a second table lump.
The location of the hotel is great, it is inside of the old castle, the view is great, the room was big and clean, the breakfast was rich and delicious.
Stayed in April 2024
Reviewed: 30 April 2024
Susan
AustraliaThe location within the castle was good, near the gate. Easy access. Breakfast was excellent, very tasty. Staff were very friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Irmaglassart
GreeceAll was perfect!
We liked everything, the position of the hotel inside the castle, the traditional house renovated with taste and turned to a small hotel, the cleanliness, the comfortable beds, the rich and prepared with care breakfast, the beautiful environment.
Stayed in April 2024
Reviewed: 10 April 2024
Anna
RomaniaPerfect location in the castle of berat! Big breakfast and the room was really good!
Stayed in April 2024
Reviewed: 31 October 2023
Mihnea
RomaniaImpressive location, right in the heart of the Berat Castle, in a traditional albanese old house. The breakfast was also a very nice surprise, fresh and very good food.
Stayed in October 2023
Reviewed: 15 October 2023
Tomas
SlovakiaNothing.
A very nice room in the historic centre, excellent breakfast. It has a great location (inside the castle area), best for exploring the old town. We stayed there for one night only but it would be worth staying longer, we can definitelly recommend.
Stayed in September 2023
Reviewed: 11 October 2023
Danial
United KingdomNothing to not like
Great breakfast. Good and easy process.
Stayed in October 2023
Reviewed: 27 September 2023
Marc
GermanyIf you want to stay in the castle the location of this place is great. Parking is available and you do not have to carry your bags through the cobble stone roads. The room was basic but clean and with aircon for a bargain price.
Stayed in September 2023
Reviewed: 28 August 2023
Danil
United KingdomThe hotel was on the top of the hill. If you don't have a car, you have to be ready to climb there after the city view. If you are ready for that - it will be an amazing place. Unfortunately they don't accept cards - just be prepared to have cash.
It's a very authentic, big cosy room. Hearty breakfast with large portions. We were happy to stay there!
Stayed in August 2023
Reviewed: 25 August 2023
Mathew
United Arab EmiratesSlight smell from the washroom. Not big issue. Just a very slight thing
The location. Inside the castle and staff
Stayed in August 2023
Reviewed: 6 August 2023
Carlotta
ItalyFabulous location!
Stayed in July 2023
Reviewed: 31 July 2023
Martina
Czech RepublicI would appreciate better matress but it was OK for one night.
Great location just in the heart of the castle! We were absolutely stunned! Also, very nice breakfast on the terrace. Accomodation was clean, free wifi and parking.
Stayed in July 2023
Reviewed: 27 July 2023
Paulina
PolandAmazing location, big and clean room, full and fresh breakfast.
Stayed in May 2023
Reviewed: 15 July 2023
Mary
United KingdomWe liked everything.
Hotel Kalaja is situated in the grounds of Berat Castle. Our children were very happy and excited to discover this upon arrival! We spent one day exploring the expansive castle grounds and one day exploring the beautiful and historic town of Berat (within east walking distance). The hotel rooms are clean and well-presented and the breakfast is plentiful and fresh. Definitely recommend!
Stayed in July 2023
Reviewed: 13 July 2023
Jia
ChinaNo
The landlord is a big guy, he doesn't talk much and looks very serious, but he is super nice, the room is beautiful and clean, the breakfast is good, everything is fine. The location is on the top of the mountain, you need to drive or take a taxi.
Stayed in July 2023
Reviewed: 4 July 2023
Nawaf
United KingdomBeds a bit uncomfortable. Couldn't close bathroom window.
Very friendly staff. Great breakfast spread. Inside castle walls which is cool.
Stayed in June 2023
Reviewed: 12 June 2023
Zeyad
United Stateshad great breakfast and the host were really helpful
Stayed in June 2023
Reviewed: 5 June 2023
Dániel
HungaryNothing
It is in the castle, in the centre. Breakfast is very good. The staff is friendly.
Stayed in April 2023
Reviewed: 29 May 2023
Aki
Czech RepublicThe hotel was comfortable, but downstairs is the restaurant. And unfortunately it was very noisy during the day.
The room is clean. The location is very good with parking nearby. Good breakfast.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content